Unknown charges and no help from credit one bank

GetHuman-nanascor's customer service issue with Credit One Bank from July 2018

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The issue in GetHuman-nanascor's own words
Credit one bank should take all unknown charges off from credit one bank. ... Credit one bank charged unknown monthly.*I reported I lost or stolen my card. I supposed to protected and no charges whatsoever. But they are sneaky charging but no good costumer service. So, I have to overwhelming every time.
Yes, they know it.
Credit one bank should not charge anything unless customer use the card like American Express, capital one and Discover.
Over * years and never late payment.
Tried contact with credit one bank but nothing solve yet.
I have an issue with Credit One Bank too
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Credit One Bank

I haven’t use credit one card and requested stolen or lost card
Customer service issue
Reported by GetHuman-nanascor
Jul 6th, 2018 - a yr ago
I have an issue with Credit One Bank too
Fixed
Seen by 10 customers so far
Similar issue to 956 others
0 customers following this
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman-nanascor started working on this issue
Jul 6th, 2018 6:16pm
GetHuman-nanascor indicated the issue is not fixed yet.
Jul 6th, 2018 7:27pm
GetHuman-nanascor indicated the issue is not fixed yet.
Jul 7th, 2018 7:16pm
GetHuman-nanascor indicated the issue is not fixed yet.
Jul 7th, 2018 7:24pm