I am having problems with my online account. When I try to contact your company, there...

GetHuman-jnious's customer service issue with Credit One Bank from June 2018

Help with my Credit One Bank issue
The issue in GetHuman-jnious's own words
I am having problems with my online account. When I try to contact your company, there is "no help" available to me. I called the "***" number and it goes back to the same menu when you call the other numbers for CreditOneBank. I need to reset my password for my online account (never receive the emails it says it will send me for a temporary password via my email account) and would appreciate if someone can assist me in this matter. I have not been a customer long and my first payment was even late because I could not get into my account online. Thank you for your assistance in this matter.
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Credit One Bank

Customer service issue
Reported by GetHuman-jnious
Jun 29th, 2018 - 10 mons ago
I have an issue with Credit One Bank too
Fixed
Seen by 16 customers so far
Similar issue to 895 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman-jnious started working on this issue
Jun 29th, 2018 1:35pm
GetHuman-jnious indicated the issue is not fixed yet.
Jun 29th, 2018 6:20pm
GetHuman-jnious indicated the issue is not fixed yet.
Jun 29th, 2018 6:21pm
GetHuman-jnious indicated the issue is not fixed yet.
Jul 2nd, 2018 6:04pm