Hi, my name is Robin Cortez and I am not sure if you can help me , I had an acct that w...

GetHuman763667's customer service issue with Credit One Bank from June 2018

Help with my Credit One Bank issue
I am trying to get some help with the collections ... Hi, my name is Robin Cortez and I am not sure if you can help me , I had an acct that went to collections and never recv'd anything from collection agency it went to ..Now they are trying to garnish my check and I want to know if maybe you guys can do anything to help me get garnishment removed and back on track with you guys..I am a single mother of two and can't afford to have almost $*** *month taken from my paycheck..I have talked with the collection agency in regards to this to try and set up payment arrangement of *** dollars*month, he stated they weren't willing to remove garnishment, but if my employer denied it then he would set up arrangements with me.So I was wondering if maybe your collections dept could call them to cancel it and I can re establish with you, sorry the past couple of years have been rough with my husband p***ing away.
I would have never let this happen , but due to the cir***stance below, would like a second chance. It is just me and my kids.
would like to have garnishment overturned and get back on track with you guys.
I was making consistent payments on time, but I lost my husband about * years ago and everything just went bad, but I would like to make it right now.
I tried calling the lawfirm to have cancelled and put on payment plan of $*** month, but was told that they would not cancel garnishment on their end , but if my employer denied garnishment then they would set up payment arrangement.
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Credit One Bank

credit card
Customer service issue
Reported by GetHuman763667
Jun 8th, 2018 - 12d ago
I have an issue with Credit One Bank too
Fixed
Seen by 8 customers so far
Similar issue to 290 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman763667 started working on this issue
Jun 8th 4:56pm
GetHuman763667 indicated the issue is not fixed yet.
Jun 8th 6:04pm
GetHuman763667 indicated the issue is not fixed yet.
Jun 9th 5:57pm
GetHuman763667 indicated the issue is not fixed yet.
Jun 11th 7:11pm
GetHuman763667 indicated the issue is not fixed yet.
Jun 11th 7:13pm