I've noticed an increase in my balance & I haven't used my card! I need my statements m...

GetHuman-tjeansmi's customer service issue with Credit One Bank from June 2018

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The issue and preferred resolution, in GetHuman-tjeansmi's own words:
I've noticed an increase in my balance & I haven't used my card! I need my statements mailed to me. I want to see what's going on. I know I'm never late as I mail my MONEY ORDER at the same time every month???? Thelma Smith
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Credit One Bank

Customer service issue
Reported by GetHuman-tjeansmi
Jun 4th, 2018 - 2 mons ago
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Seen by 4 customers so far
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman-tjeansmi started working on this issue
Jun 4th 3:05am