Hello, I am contacting you regarding my minimum payment amount. I have lost my job due...

GetHuman-bfadks's customer service issue with Credit One Bank from May 2018

Help with my Credit One Bank issue
The issue in GetHuman-bfadks's own words
Hello, I am contacting you regarding my minimum payment amount. I have lost my job due to pregnancy and i am in need of a plan to pay down my credit card at a reasonable rate. I have made payments. However the late fees are eating me alive because of the minimum payment being so high. My income is welfare which is barely enough to live off of, or pay rent for myself and my newborn child. I am asking for any resources or help to facilitate getting my bill down, please. Anything helps, I apologize for the inconvenience. This was not a planned scenario when I took on the credit card. I appreciate your time and consideration.*Thank you
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Credit One Bank

Customer service issue
Reported by GetHuman-bfadks
May 23rd, 2018 - 6 mons ago
I have an issue with Credit One Bank too
Fixed
Seen by 4 customers so far
Similar issue to 269 others
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman-bfadks started working on this issue
May 23rd 9:10pm
GetHuman-bfadks indicated the issue is not fixed yet.
May 23rd 9:12pm
GetHuman-bfadks indicated the issue is not fixed yet.
May 24th 1:53pm