Why is my acct suspended? I pay on time and was attempting to make payment

GetHuman-romanfiv's customer service issue with Credit One Bank from June 2018

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Help with my Credit One Bank issue
Before contacting them, items GetHuman-romanfiv may need:
16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
GetHuman-romanfiv's next move: have a Credit One Bank rep call.
Always use the GetHuman Phone tocall Credit One Bank. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-romanfiv's own words:
The problem I ran into: Why is my acct suspended? I pay on time and was attempting to make payment
I trust that Credit One Bank will make this right and come up with a resolution that is fair.
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Credit One Bank

Customer service issue
Reported by GetHuman-romanfiv
Jun 3rd, 2018 - 19d ago
I have an issue with Credit One Bank too
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Seen by 6 customers so far
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Timeline
GetHuman-romanfiv started working on this issue
Jun 3rd 12:46pm