For some reason, my online access became unavailable while my account was in good stand...
GetHuman664255's customer service issue with Credit One Bank from May 2018
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16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman664255's own words
For some reason, my online access became unavailable while my account was in good standing. You have refused to restore access, and I can no longer make online payments, even though I have asked repeatedly. Because of some bad experiences in the past, I do not make phone payments. I also have had problems with communications on the phone. I made a payment through a site called doxo (never again), and didn't get credit at one point. I want my account in good standing, and want to start paying online again so I can get caught up on what I owe. I cant even check to see if mailed payments are being credited. I have written and written to no avail. I am going to make a token payment in good faith one more time. I will be waiting for email info on how to again access my online account so we can again get things on an even keel, as I do not want my credit to completely tank. I need your help to do this. (I also NEVER answer calls from UNKNOWN or UNAVAILABLE)**Waiting for your email,*Maryann Shaw
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