For some reason, my online access became unavailable while my account was in good stand...

GetHuman664255's customer service issue with Credit One Bank from May 2018

475 similar
0 following
Help with my Credit One Bank issue
First: share to improve GetHuman664255's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman664255 to get a Credit One Bank rep on the line!
Always use the GetHuman Phone tocall Credit One Bank. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman664255 may need:
16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman664255's own words
For some reason, my online access became unavailable while my account was in good standing. You have refused to restore access, and I can no longer make online payments, even though I have asked repeatedly. Because of some bad experiences in the past, I do not make phone payments. I also have had problems with communications on the phone. I made a payment through a site called doxo (never again), and didn't get credit at one point. I want my account in good standing, and want to start paying online again so I can get caught up on what I owe. I cant even check to see if mailed payments are being credited. I have written and written to no avail. I am going to make a token payment in good faith one more time. I will be waiting for email info on how to again access my online account so we can again get things on an even keel, as I do not want my credit to completely tank. I need your help to do this. (I also NEVER answer calls from UNKNOWN or UNAVAILABLE)**Waiting for your email,*Maryann Shaw
GetHuman664255 did not yet indicate what Credit One Bank should do to make this right.
I have an issue with Credit One Bank too
How GetHuman664255 fixed the problem
We are waiting for GetHuman664255 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Credit One Bank's attention and get better help faster. Tap below to get started.
Having Credit One Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman664255 fixes it.
This email address isn't valid

Credit One Bank

Customer service issue
Reported by GetHuman664255
May 7th, 2018 - a yr ago
I have an issue with Credit One Bank too
Not resolved
Seen by 3 customers so far
Similar issue to 475 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman664255 started working on this issue
May 7th, 2018 7:48pm