Made payment over phone authorized the $*.** fee and it did not post, money was on bank...

GetHuman449622's customer service issue with Credit One Bank from April 2018

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Help with my Credit One Bank issue
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16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
GetHuman449622's next move: have a Credit One Bank rep call.
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The issue and preferred resolution, in GetHuman449622's own words:
The problem I ran into: Made payment over phone authorized the $*.** fee and it did not post, money was on bank to cover it.
I trust that Credit One Bank will make this right and come up with a resolution that is fair.
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Credit One Bank

Customer service issue
Reported by GetHuman449622
Apr 30th, 2018 - 3 mons ago
I have an issue with Credit One Bank too
Not resolved
Seen by 1 customer so far
Similar issue to 1112 others
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Timeline
GetHuman449622 started working on this issue
Apr 30th 12:28pm