Need to make a payment but can’t online at this time

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I was trying to do something, and ran into a problem.
GetHuman-raquelgo did not yet indicate what Credit One Bank should do to make this right.
I have an issue with Credit One Bank too
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Credit One Bank

Customer service issue
Reported by GetHuman-raquelgo
Jan 3rd, 2018 - a yr ago
I have an issue with Credit One Bank too
Not resolved
Seen by 1 customer so far
Similar issue to 2962 others
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman-raquelgo started working on this issue
Jan 3rd 11:27pm
GetHuman-raquelgo reviewed the items needed
Jan 3rd 11:28pm