I got a car from a dealer called AUG automotive group who said they were able to financ...

GetHuman-sarahcht's Complaint issue with Credit Acceptance Corporation from February 2021

13 views | 206 similar | 0 following
Help me with my issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Credit Acceptance Corporation help.
First: share to improve GetHuman-sarahcht's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sarahcht may need:
Name on account, Date of birth, Last 4 of SSN, and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-sarahcht's own words
I got a car from a dealer called AUG automotive group who said they were able to finance me through credit acceptance. I had the car not even a month when the check engine light came on. I had the codes scanned and it was the catalytic converter. AUG told me they couldn't do anything because they didn't handle repairs and I'd have to have it repaired myself. ** days go by and I still haven't received my license plates in the mail. I was driving without current registration because my dealer temp tag expired. Another month goes by and another and another still no license plates, the dealer kept giving me the run around. And then I sign onto my credit acceptance payment portal and it told me that my account didn't exist so I contact AUG who tells me that they bought the contract back from credit acceptance and I had to make payments to AUG now I was having financial issues due to covid and Aug agreed I could pay whenever I got my income tax. Not even a week after that they repoed my car**I called credit acceptance and they said the account is closed and they cannot give me any information that any questions I have has to be asked to the dealer. I asked them well can you tell me why and they said they couldn't tell me. **Aug is already renting the car out on hyrecar.com

GetHuman-sarahcht did not yet indicate what Credit Acceptance Corporation should do to make this right.

How GetHuman-sarahcht fixed the problem

We are waiting for GetHuman-sarahcht to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Credit Acceptance Corporation customer problems.
How Do I Get a Breakdown of My Existing Credit Acceptance Corporation Account?How Do I Cancel Autopay with Credit Acceptance Corp?How Do I Make a Late Payment to Credit Acceptance Corporation?
Do you have a customer issue as well?
We can help you get Credit Acceptance Corporation's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sarahcht fixes it.
This email address isn't valid

Credit Acceptance Corporation

Complaint issue
Reported by GetHuman-sarahcht
Feb 8th, 2021 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 206 others
0 customers following this