I got a car from a dealer called AUG automotive group who said they were able to financ...

GetHuman-sarahcht's Complaint issue with Credit Acceptance Corporation from February 2021

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The issue in GetHuman-sarahcht's own words
I got a car from a dealer called AUG automotive group who said they were able to finance me through credit acceptance. I had the car not even a month when the check engine light came on. I had the codes scanned and it was the catalytic converter. AUG told me they couldn't do anything because they didn't handle repairs and I'd have to have it repaired myself. ** days go by and I still haven't received my license plates in the mail. I was driving without current registration because my dealer temp tag expired. Another month goes by and another and another still no license plates, the dealer kept giving me the run around. And then I sign onto my credit acceptance payment portal and it told me that my account didn't exist so I contact AUG who tells me that they bought the contract back from credit acceptance and I had to make payments to AUG now I was having financial issues due to covid and Aug agreed I could pay whenever I got my income tax. Not even a week after that they repoed my car**I called credit acceptance and they said the account is closed and they cannot give me any information that any questions I have has to be asked to the dealer. I asked them well can you tell me why and they said they couldn't tell me. **Aug is already renting the car out on hyrecar.com

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How Do I Cancel Autopay with Credit Acceptance Corp?How Do I Make a Late Payment to Credit Acceptance Corporation?
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Credit Acceptance Corporation

Complaint issue
Reported by GetHuman-sarahcht
Feb 8th, 2021 - 6 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 206 others
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