My name is Hannah Allgeier (Lewis). I have a closed account with you all for my ** Hyun...

GetHuman-hgallge's Complaint issue with Credit Acceptance Corporation from December 2019

Help me with my issue
First: share to improve GetHuman-hgallge's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-hgallge's own words
My name is Hannah Allgeier (Lewis). I have a closed account with you all for my ** Hyundai santa fe. Account number is ********. August **th I was involved in a motor vehicle accident and the car was totaled out. My insurance company paid you all for the car after I made my last payment, i was informed that i would be receiving a check in return for my reimbursement from what was left over after my car was paid for. I never recieved the check so i called again and was informed it would be reissued. Once again I never saw a check. When I called the previous time I was informed it would be ** days before another reissue could be made. I really do not appreciate being lied to. If I do not recieve a check within the next ** business days I will be taking this matter to small claims court. I already have my lawyer on standby. You can reach me at (***) ***-**** or by email at *****@***.com.

GetHuman-hgallge did not yet indicate what Credit Acceptance Corporation should do to make this right.

How GetHuman-hgallge fixed the problem

We are waiting for GetHuman-hgallge to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Credit Acceptance Corporation customer problems.
How Do I Cancel Autopay with Credit Acceptance Corp?How Do I Make a Late Payment to Credit Acceptance Corporation?
Do you have a customer issue as well?
We can help you get Credit Acceptance Corporation's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Credit Acceptance Corporation

Complaint issue
Reported by GetHuman-hgallge
Dec 16th, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 137 others
0 customers following this
Items needed
Name on account
Date of birth
Last 4 of SSN
Billing address

Timeline

GetHuman-hgallge started working on this issue
Dec 16th, 2019 1:33am
GetHuman-hgallge indicated the issue is not fixed yet.
Dec 18th, 2019 12:52pm