I called yesterday and was on hold for an hour! I sent my daughter a gift and she was...

GetHuman1685085's customer service issue with Crate & Barrel from December 2018

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The issue in GetHuman1685085's own words
I called yesterday and was on hold for an hour! I sent my daughter a gift and she was not going to be home when it arrived. I then sent the order from Fedex to the local drop spot at Fred Meyer. When she was to pick it up, Fred Meyer stated they don't do that anymore. Now I have tried calling Fedex and cannot get hold of them. The computer states the tracking number is invalid. It was over ***.** and I have nothing for her. I need to know what happened.
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Crate & Barrel

Customer service issue
Reported by GetHuman1685085
Dec 4th, 2018 - a mon ago
I have an issue with Crate & Barrel too
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Seen by 3 customers so far
Similar issue to 40 others
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Timeline
GetHuman1685085 started working on this issue
Dec 4th, 2018 1:37pm