I placed an order online yesterday *****nfor a Joule Sous Vide. The order number is...

GetHuman-annehoan's customer service issue with Crate & Barrel from November 2018

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The issue in GetHuman-annehoan's own words
I placed an order online yesterday *****nfor a Joule Sous Vide. The order number is ********* totaling $***. Crate and Barrel website has no records of this order but money has been deducted from my gift card. I called customer service yesterday and was able to get a customer rep after almost an hour on hold but she couldn’t find the order either. I appreciate it if you could look into it and let me know what happened.
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Crate & Barrel

Customer service issue
Reported by GetHuman-annehoan
Nov 28th, 2018 - 9 mons ago
I have an issue with Crate & Barrel too
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GetHuman-annehoan started working on this issue
Nov 28th, 2018 12:12am