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Before contacting them, items GetHuman-annehoan may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-annehoan's own words
I placed an order online yesterday *****nfor a Joule Sous Vide. The order number is ********* totaling $***. Crate and Barrel website has no records of this order but money has been deducted from my gift card. I called customer service yesterday and was able to get a customer rep after almost an hour on hold but she couldn’t find the order either. I appreciate it if you could look into it and let me know what happened.
GetHuman-annehoan did not yet indicate what Crate & Barrel should do to make this right.
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