Craigslist Customer Service Issues

Archive 32

The following are issues that customers reported to GetHuman about Craigslist customer service, archive #32. It includes a selection of 20 issue(s) reported November 9, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am experiencing an issue with my ads on Craigslist. When clicking on the link "to see all ads by this user," it is displaying items listed in Georgia [redacted] instead of just my [redacted] items. This problem is hindering my ability to sell my items effectively as buyers get overwhelmed by the unrelated listings. I have been a Craigslist user for over 7 years and never encountered this problem before. I have already sent two emails to Craigslist addressing this issue but have not received a resolution. I am seeking assistance to have only my items displayed on my page as it has been in the past. Your help in resolving this matter is greatly appreciated.
Reported by GetHuman-niteslay on Monday, November 9, 2020 4:06 PM
I have posted three ads in the community pets section, and recently, my last two ads were flagged even though they were 17 days apart. The content of the ads was quite similar, with the first one not being flagged. I believe the reason behind the flagging of the last two ads is because I refused to lower the rehoming fee. I am simply trying to find loving homes for my rescue animals, and it is disheartening that individuals are hindering this process just because they do not want to pay the fee. With a shortage of homes for these animals, it is unjust that they might face euthanasia due to people preventing them from finding homes. It is distressing and concerning that these posts are being flagged. You can reach me at [redacted] or via email at [redacted] Thank you.
Reported by GetHuman5124772 on Monday, November 9, 2020 8:25 PM
My name is Billy Camp, and my business name is Palm Bay Plumber and Handyman. My account has been on hold for a while. I recently paid $10.00 for 2 service ads, but they have not been posted. Additionally, $70.00 was unauthorizedly taken from my son's credit card by Craigslist. I want my ads to be posted as paid for and the $70.00 refunded to my son's credit card. I have contacted Craigslist multiple times via email but have received no response. I am considering legal action if this matter is not resolved. You can reach me at [redacted]. Thank you.
Reported by GetHuman5466679 on Monday, November 16, 2020 1:46 PM
I am a landlord, Li Starhill, who is facing false comments about myself, my property, and my pet dog online. Typically, I rely on Craigslist to find tenants, but I was shocked to see these untrue remarks alongside the listings. This has made me hesitant to post a new ad, although I urgently need to find a new tenant. You can reach me at [redacted] Thank you for your understanding.
Reported by GetHuman-lionsvie on Friday, December 4, 2020 9:19 PM
I recently discovered an Outlook account created on my stolen iPad using my email address. There have been suspicious activities on Craigslist, possibly related to items stolen from me. Any variations of [redacted] not authorized by me should be investigated. I do not use Craigslist and need help checking if someone listed my engagement ring or wedding band under this email. Your assistance in notifying me of any such listings is greatly appreciated, as I plan to involve law enforcement in this matter.
Reported by GetHuman5527526 on Sunday, December 6, 2020 5:43 PM
I am having trouble with my phone number not showing up in my ad. I want my phone number to be there, but it keeps disappearing even though I selected "phone calls are ok" option. I have tried selecting both "robot" and "human" verification, but my number still vanishes. I received a few email requests about my items for sale, but I only provided my phone number in the ad. I didn't want my email to be visible. It's frustrating that my phone number is not staying in the ad. I have multiple ads, but I haven't received any phone calls, just a couple of unresponsive emails. Can someone help me fix this issue? Thank you.
Reported by GetHuman-ingeline on Sunday, December 6, 2020 8:21 PM
My Craigslist post for Maremma puppies was removed without explanation. I am eager to resolve this issue promptly. I strive to ensure my puppies go to caring homes. I recently had a litter of 11 puppies on Sept 6th, and I am still looking for suitable homes for the remaining 3. Finding the right homes is a priority for me, and being able to advertise on Craigslist KC is crucial in connecting with potential owners.
Reported by GetHuman-ginatown on Tuesday, December 8, 2020 6:43 AM
I posted multiple apartment ads on Craigslist, including listing the property manager's phone number, which led to my posts being removed. As a result, now all my posts are automatically taken down. I now understand why my posts were removed and would like to rectify the situation to regain access to Craigslist's services.
Reported by GetHuman-nolaman on Tuesday, December 8, 2020 10:27 PM
Hello, I frequently use Craigslist and recently posted a paid ad for my car. However, I received a text notifying me that the ad is going to be suspended, along with a link requesting my credit card information for verification. This seems suspicious to me, as I've never encountered such a request during my years of using Craigslist. I just wanted to reach out and confirm if this is a legitimate practice from your end. Typically, I would expect to receive an email if there was an issue with my ad, so I wanted to clarify the situation. Thank you.
Reported by GetHuman-brettmhu on Wednesday, December 9, 2020 12:50 AM
I encountered an issue while trying to create a Craigslist personals account. After entering my email address and password, I was prompted to click on 'One Time Only.' Subsequently, a message appeared instructing to verify my email and check my spam folder if needed. I am unsure about the spam folder and how to proceed further. I am new to this platform and unsure about navigating it. I am curious if responders will see my exact location based on the Zip Code. I have used my email solely for this purpose. I would appreciate guidance on creating an account and managing emails. I seek assistance with understanding the process without any additional cost. Your help is greatly appreciated in clarifying these steps for me.
Reported by GetHuman5538379 on Wednesday, December 9, 2020 8:34 PM
To the Manager of Craigslist Complaints, I would like to express my gratitude to you and Craigslist for providing online listing services. I have been advertising rooms for rent in Kirkland, WA without any issues for years, until recently. All my posts are being flagged for no apparent reason, and I am having trouble getting any clarification on this matter. Despite reaching out through emails and calls, my posts are still automatically deleted, which has been frustrating and makes me feel targeted. I am eager to resolve this matter promptly and would appreciate your assistance in addressing this situation. I have also consulted with my attorneys to help me understand what is happening. Please contact me at [redacted] or via email at [redacted] at your earliest convenience. Thank you for your attention to this matter. Sincerely, Mariane Gligor, MA Ed
Reported by GetHuman5545407 on Friday, December 11, 2020 9:42 PM
Hello, my name is Cheryl Hollis. I am struggling to keep my post up without it erasing after 45 minutes. I have been having this issue for about a week. I am having trouble staying connected on various platforms like YouTube, Facebook, email, and Gmail. I have tried reaching out for help but with no luck. My daughter and grandson have also attempted to assist me, but we are all finding it challenging. I completed all the necessary steps, but I keep getting erased when it comes to the final stages. I would appreciate a call to guide me on what I might be doing wrong. Thank you, I will be awaiting your response.
Reported by GetHuman5546534 on Saturday, December 12, 2020 11:17 AM
I am a disabled Army veteran. I had my car towed from California on October 10, [redacted], and when trying to start it, I noticed a strange noise. A mobile mechanic named Marco Aribe from Nampa, Idaho, checked it out for $45. He mentioned it might be the timing chain and estimated it would cost around $[redacted]. I paid him $[redacted] with a check - $[redacted] for parts and the rest for labor. After partially disassembling the engine, he mentioned needing more parts from Salt Lake City, Utah. Despite delays due to personal reasons and alleged illness, I am concerned about his reliability. I am requesting his current contact information to follow up. I aim to resolve this issue promptly and fairly. I have the mechanic's address: Light Mobile Mechanic Ser [redacted] S Beechwood Nampa ID [redacted] Thank you, S. Terry Scott [redacted] [redacted]
Reported by GetHuman5557968 on Wednesday, December 16, 2020 2:04 AM
I am experiencing difficulties posting ads on Craigslist, specifically in the pet and general for-sale-by-owner sections. My ads are being flagged and removed within a very short time after posting, despite adhering to all policies. This issue has only arisen in the past couple of months, and I have been unable to resolve it by deleting ads, accounts, and personal data. I contacted my internet provider, Spectrum, to reset my modem and change my IP address, as I suspected it might be the cause. However, to change my IP address, I will need to get a new modem/router from a local Spectrum store. Despite multiple attempts to reach out to Craigslist through various channels, I have not received any response or assistance. The rapid and repetitive flagging and removal of my ads, without any email notifications, is frustrating. Previously, I used to be notified via email when an ad was flagged, with no issues in reposting. Now, ads are removed almost instantly for unknown reasons. I am seeking help to rectify this issue promptly.
Reported by GetHuman5566893 on Friday, December 18, 2020 7:10 PM
My room for rent ads have been flagged multiple times using my old email dawnchristy173@yahoo. I've now switched to a new account, Dawnright59@gmail, but the issue persists. Each new ad I post gets flagged individually, even when listed in different towns. This leads me to suspect that someone may have access to my IP address. Renting out rooms is crucial for me financially, and this continuous flagging is hindering me from advertising effectively. Can you assist me with this matter? Thank you for your support. Sincerely, Dawn Christy.
Reported by GetHuman2828537 on Friday, December 18, 2020 8:55 PM
There seems to be an issue with an individual and a group of people attempting to operate an escort service through a rideshare platform in Wichita, Kansas. The post appears suspicious as there is possibly a pimp and multiple girls involved, with only their profiles having pictures. The credibility of their operation is questioned due to the appearance of the individuals and questionable images, such as one girl revealing herself in a motel room. Despite other drivers including a 65-year-old lady trying to post legitimately on the platform, their posts are consistently flagged and removed, while the suspicious individuals seem to remain unaffected by the scrutiny. On another note, on April 11, [redacted], President Trump signed a bill granting authorities more power to combat sex-trafficking online, aiming to target websites hosting such illicit advertisements and enabling legal actions against them by victims and state officials.
Reported by GetHuman5568003 on Saturday, December 19, 2020 1:41 AM
Recently, I posted an ad on Craigslist for a daily apartment sale as I am preparing to leave California. I have been selling various items, excluding my gold pieces, to lighten my load. The email address associated with the ad is [redacted], which is actually linked to [redacted] Today, someone responded to the ad, which is unusual as there are typically very few responses. I suspect this person may have flagged my ad, which seems unfair. The ad has been up for months and has yielded some results, although not as many as I had hoped for. I have reviewed the ad and do not see any violations of Craigslist's Terms of Service. Thank you for your assistance.
Reported by GetHuman5572490 on Monday, December 21, 2020 1:09 AM
I am having issues with my ads being removed without explanation. One ad is for finding a roommate that has been posted before, yet it keeps getting taken down quickly (ID #[redacted]). The other ad is completely new, seeking friendship (ID#[redacted]). I have tried contacting support through various emails and phone numbers provided without success. I have not received any assistance, and after being a long-time user without issues, I find this recent experience frustrating. I would like to resolve this matter promptly in order to continue using the platform. It would be greatly appreciated if prompt assistance could be provided to address this situation. Thank you.
Reported by GetHuman5573296 on Monday, December 21, 2020 12:11 PM
I am having trouble with my ads being removed from the site. One of the ads is for finding a roommate, ID#[redacted], and the other is seeking friendships, ID#[redacted]. I have been trying to contact support for assistance with different email addresses and phone numbers but have had no success. I have been a long-time user of this service and never had problems until now. I find it frustrating that my ads are being taken down without any explanation. I would appreciate some help to resolve this issue so I can continue using the platform. Thank you for your time.
Reported by GetHuman5573296 on Monday, December 21, 2020 12:53 PM
Hello, I recently posted an ad on Craigslist seeking work. A person named Dave Ess contacted me, offering to massage me for money. However, during our meetings, Dave became increasingly physical and touched me inappropriately despite my objections. He even sent me explicit photos without my consent. I blocked his number to end the encounters. I urge you to remove or ban Dave from the platform to prevent him from preying on other unsuspecting individuals. Although he primarily contacts users via email rather than posting directly on Craigslist, I will provide the poster ID linked to this email. Additionally, his phone number is [redacted]. I hope for a prompt response to address this matter, as my previous message to Craigslist has not yielded a reply. You can reach me at [redacted] Thank you.
Reported by GetHuman-mideras on Monday, December 21, 2020 9:39 PM

Help me with my Craigslist issue

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