Craigslist Customer Service Issues

Archive 27

The following are issues that customers reported to GetHuman about Craigslist customer service, archive #27. It includes a selection of 20 issue(s) reported December 20, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
The rental section is filled with scams, making it hard to find a legitimate home. Over half of the listings are fraudulent. If you select a house with a low price, search the address online to discover it's often listed at a higher price or not even available for rent. Please monitor your advertisements. I have reported this to IC3. If no action is taken, it could reflect poorly on the site. Without trust in your listings, your platform may lose credibility like other untrustworthy scam sites.
Reported by GetHuman4129552 on Friday, December 20, 2019 7:12 PM
I bought a sick 8-week-old puppy from a breeder on December 9th. Unfortunately, the puppy was diagnosed with PARVO soon after. Despite spending $5,[redacted] on medical care, the puppy passed away. The breeder refused to refund me, dodged my calls and messages, and now I doubt their promise to reimburse me was genuine. I suspect the breeder was aware of the puppy's illness, attributing it falsely to shots and motion sickness. The breeder claims the other puppies are fine, but given the circumstances, I find it hard to believe. This breeder seems fraudulent, and I'm considering legal action. I lack conclusive information about the breeder, only knowing their first name and having a contact number. Any help in addressing this situation would be appreciated, as the breeder continues to sell puppies for $[redacted] despite these issues.
Reported by GetHuman4139083 on Sunday, December 22, 2019 9:50 PM
I encountered an issue when my password suddenly stopped working. Despite several attempts to change it, the email containing the reset link was delayed. After receiving the email later with the help of my spouse, who handles IT at home, the link provided led to a "page not found" error. This experience has undoubtedly been frustrating.
Reported by GetHuman4143859 on Monday, December 23, 2019 8:15 PM
Subject: Review Request for Flagged Postings Dear Customer Service, I would appreciate it if you could review the posts I made (posting numbers [redacted] and [redacted]) concerning the sale of a [redacted] Nissan Xterra. These listings have been flagged and removed, and I am unsure why this action is being taken as the content appears to comply with your guidelines. I have utilized your platform for several years without issue and would like to rectify any problems with the listings promptly. Kindly inform me of the specific concerns so I can adjust the ads accordingly. I value your support and am looking forward to your feedback on this matter. Thank you. Best regards, Brent
Reported by GetHuman4148188 on Tuesday, December 24, 2019 7:17 PM
I am attempting to list a Kitchen On Wheels food trailer for sale on Craigslist. I noticed that the category options only include 'Trailer,' not 'Food Trailer,' which is where my item belongs. This could make it hard for potential buyers specifically searching for a food trailer to locate my listing. Can anyone advise me on how to accurately categorize and advertise my item under 'Food Trailer' on Craigslist?
Reported by GetHuman4148492 on Tuesday, December 24, 2019 8:53 PM
Post ID: [redacted] I did not authorize this post to be made on my behalf. While my name, contact information, and general location are accurate, I am not affiliated with Executive Deliveries in any way that would involve hiring on their behalf. I have received multiple unwarranted calls and faced harassment for something I did not do. I am concerned about how easily someone can post false ads using my information without repercussions. This situation infringes upon my personal identity rights, which I believe are protected constitutionally.
Reported by GetHuman-hodgesda on Tuesday, December 24, 2019 10:24 PM
There is a user, Jocelyn, flagging my Craigslist ad for puppies, falsely claiming they have parvovirus. Disregard these claims as my 4-week-old puppies are well, have not been rehomed yet, and are in good health. Jocelyn appears upset because I refused to give them a free puppy. How do I deter them from spreading false information?
Reported by GetHuman4160083 on Friday, December 27, 2019 5:12 PM
Dear Sirs, A few months back, my Craigslist posting with the ID [redacted] was flagged. I suspect Jerry Sibley from Gypsum, Colorado, as the person behind this action. I believe this was in retaliation because I sued him in Eagle County Court over motorcycle parts that he withheld from a bike I bought from him. Please see the attached details. As a handicapped senior citizen, I support my family on Social Security disability income and earnings from restoring vintage motorcycles. I would be grateful for a swift response. Sincerely, Jeffrey Kovacik
Reported by GetHuman-evconst on Monday, December 30, 2019 5:31 PM
I recently had a distressing experience with cyberstalking related to a post of mine. Despite deleting the post, the individual in question located me through another post and continued to make me feel unsafe with inappropriate messages. I have tried reaching out via Craigslist and reported the issue to the FBI's Internet Crime Complaint Center, but have not received any assistance. My spouse and I are concerned about this situation. How can I effectively address this individual, who goes by the name Cedar Penny/Harv, and ensure they are removed from Craigslist?
Reported by GetHuman-olmutton on Monday, December 30, 2019 10:50 PM
I have been looking on Craigslist for a small dog for a few days now, and unfortunately, I have encountered 6 or 7 scammers during this time. Dealing with scammers is very frustrating and dishonest. I am relieved that I did not fall victim to their schemes by sending money without receiving anything in return. It's disheartening to see how prevalent these scams are on Craigslist. The scammers often post pictures of puppies but insist on shipping the pet and requesting money upfront. This is unfair and preys on people's emotions. So far, I have not come across a legitimate person selling a dog on the platform.
Reported by GetHuman4179263 on Tuesday, December 31, 2019 3:21 PM
Hello, Our company is currently dealing with fraudulent postings on Craigslist. An individual is pretending to represent our company in fake job listings, then tricking applicants into providing personal information under the guise of a virtual data entry job, ultimately resulting in identity theft. Despite our efforts to report this to the authorities and flag the postings, they continue to be reposted, leading to more individuals becoming victims of this scam. Is there anyone available to address this issue?
Reported by GetHuman-mibrahim on Tuesday, December 31, 2019 5:43 PM
My daughter is being slandered, stalked, and harassed through numerous false postings on Craigslist daily. We are desperate to stop this. Please assist us directly instead of directing us to automated phone systems. Contact us at ([redacted]). The person behind these attacks is mentally unstable and targeting my daughter with false accusations and personal information. We hope someone from the company can intervene to prevent further harm. Thank you.
Reported by GetHuman-lorenkn on Thursday, January 2, 2020 2:04 PM
I have been trying to post paid ads for my Web Marketing and SEO services but keep receiving messages from Craigslist stating my ads are miscategorized and being removed. I am willing to spend $50 - $[redacted] on ads across different regions, but I cannot get a single one posted due to this issue. I want my ads to be displayed like my competitors' ads in the same location. Please help me resolve this matter. I have used the email [redacted] to set up these ads. You can reach me at [redacted]. Thank you. - Jeff Goldstein
Reported by GetHuman4188762 on Thursday, January 2, 2020 5:27 PM
To whom it may concern, I utilized your list to enlist the services of Budget Movers and provided a $50.00 deposit. Scheduled to move from [redacted] Harborside Dr. apt. B to [redacted] Harborside Dr. apt. B on January 6th, I woke up at 7:00am, waited from 8:00 to 9:00am, but the movers did not arrive. Upon contacting Budget Movers, they claimed they were at my door for over half an hour, but I heard no commotion or doorbell. When I reached out to the mover, he was rude and uncooperative, refusing to return. After multiple attempts to reach the office, I had to seek another moving company for tomorrow. I am dismayed by the lack of professionalism displayed. I have left messages but received no response. I am seeking a refund of my deposit from Budget Movers. Regards, Janet W. [redacted] [redacted] [redacted]
Reported by GetHuman4209558 on Monday, January 6, 2020 4:50 PM
I came across a rental listing for [redacted] Elena Unit A in Santa Fe, NM on Craigslist. I contacted the supposed landlord, Mark Ruch, via email at [redacted] to start the lease process. However, upon driving by the property, I discovered that the real owner's name is different and they are not renting it out. I couldn't find a phone number for Mark Ruch. My name is Deborah Drouin, and my number is [redacted]. I'm Lynn Chamberlain, the actual owner of the casita falsely advertised on Craigslist. I need the pictures of my property removed from the listing to prevent further fraud. It's concerning that Craigslist lacks immediate assistance in handling such issues. Having a hotline for immediate support would be beneficial.
Reported by GetHuman268128 on Monday, January 6, 2020 7:43 PM
I reported a seller with almost [redacted] duplicate ads on Craig's List months ago, but received no response. After flagging their numerous ads and others violating policies, I noticed my recent ad is ghosted, visible only to me. Wondering if I've been banned or if it's a glitch. How can I find out and potentially get reinstated?
Reported by GetHuman4214915 on Tuesday, January 7, 2020 2:13 PM
I listed a master bedroom for rent in Fountain Valley near Huntington Beach, but my post got blocked. The computer autocorrected "Bella Terra Malls" to "Male," causing the issue. I kindly request for the post to be released. I attempted to call at midnight, but only reached a recording. Your assistance is greatly appreciated. Kindly contact me at 1-[redacted] or via email at [redacted] Thank you.
Reported by GetHuman-kimgmhos on Thursday, January 9, 2020 8:11 AM
Hello, I am Rachael Lopez. I don't have a Craigslist account, but someone has posted my cell number [redacted] on Craigslist. I received messages this morning from two unknown numbers who stated they found my contact information on Craigslist. I'm not sure who posted my number on Craigslist, but it's unsettling and frightening. I kindly request that my information be removed from any listings on your platform. Thank you.
Reported by GetHuman4227300 on Thursday, January 9, 2020 6:23 PM
I was in contact with a seller on Craigslist regarding a record changer/player that required some parts to function properly. After much searching, I managed to find the needed part. Unfortunately, the Craigslist post was removed before I could reconnect with the seller as we had not exchanged personal contact information. The post was in the ELECTRONICS category in Dallas Craigslist with posting ID [redacted]90. My name is Joel and my email is [redacted] I have tried to reach out to the seller without success. Any assistance in facilitating communication with the seller would be highly appreciated. Thank you.
Reported by GetHuman-jayemdee on Thursday, January 16, 2020 3:20 PM
I am writing to address an issue I've been facing on one of Craigslist's forums, specifically the politics section. The flagging policies seem to hinder the expression of opinions, resulting in a lack of diverse viewpoints. This is particularly evident in areas like Phoenix, AZ, and Yuma, AZ, where it appears that hardly anyone shares their thoughts. As a resident of Yuma, AZ, I've noticed that even a simple greeting like "good morning America" gets removed within a short period. I believe that Craigslist did not intend to have such restrictions on opinions and that it might be worth reconsidering the flagging policies to promote a more open discussion environment. It seems unfair that a small number of individuals can have such a significant influence on the views shared by many. I hope that these concerns can be addressed for a more inclusive and engaging forum experience.
Reported by GetHuman-bigmack on Thursday, January 23, 2020 4:03 AM

Help me with my Craigslist issue

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