We received this after inquiring about a vehicle on Craigslist Athens....*eBay sent thi...
GetHuman2148879's customer service issue with Craigslist from February 2019
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The issue in GetHuman2148879's own words
We received this after inquiring about a vehicle on Craigslist Athens....*eBay sent this invoice to David McDaniel.*Y our regi s tered name is inc luded to show thi s mes sage from eBay.*Please pay for your **** Volkswagen Beetle SE*Dear David McDaniel,*eBay Seller Janet Marie Jones started the transaction through eBay Buyer Protection Program!*After verifying the membership of this specific member and confirming his overall good standing, we have approved the development of this*transaction, based on Seller's purchase protection account on file with eBay Safety Department.*Five easy steps to complete your eBay transactions:*Buyer and Seller Agree to Terms: Both parties agree to terms of the transaction, which includes a description of the Vehicle, sale price and * days for the*Buyer's inspection. Any invoices that are not paid within ** hours will expire and your Item will no longer be reserved. *Buyer Pays eBay: For transactions with large amount or if a Buyer has a very low feedback or is new to eBay, Credit*Debit card or PayPal(online) is allowed *if amount is not greater than $***. In case that your purchase amount exceeds $*** the payment must be submitted with Walmart Gift Cards.*Seller Ships the Vehicle: Upon payment verification, the Seller is authorized to ship the vehicle and submit tracking information. eBay verifies that the Buyer*receives the vehicle. The inspection period begins once the Vehicle is delivered.*Buyer receives the Vehicle: The Buyer has * days to verify the item and the option to accept or reject. Return shipping will be at the Seller's expense.*The Seller is Paid by eBay: The transaction is complete. If the buyer is not satisfied, he must notify our agency with the item issues, after the inspection period.*A solution to most problems can usually be negotiated between the Buyer and Seller. If this is not possible, the Buyer will receive the money from our trust account.*In case the Buyer refuse to continue the transaction with the Seller from other reasons, our agency will return the funds to the Buyer.*Please NOTE:*The Vehicle Purchase Protection program protects your vehicle purchase against fraud and material misrepresentation. This program is*provided by eBay for FREE on all eligible transactions completed on eBay. There's no sign-up, opt-in, or registration necessary.*The following types of fraud and material misrepresentation are covered:*Paying for a vehicle and never receiving it* *Sending a deposit for a vehicle and never receiving the vehicle**Paying for and receiving a vehicle:*that was a stolen vehicle at the time of the transaction**with an undisclosed or unknown lien against its title**of a make and*or model that is different than what was described in the seller's listing**without receiving the title for that vehicle from the seller, if it is impossible for you to obtain a title from the appropriate Department of Motor*Vehicles**whose title is subject to an undisclosed salvage, rebuilt*rebuildable, unrebuildable, reconstructed, scrapped*destroyed, junk, lemon, manufacturer*buyback, or water damage title brand at the time of the sale**with a model year that is different than the model year described in the seller's listing**with an odometer reading that is different than the odometer reading described in the seller's listing. *The delivery will take maximum * days. The vehicle will be insured and will have a ** days return policy.*eBay Purchasing Information*Order ID *: ************ Date: ********* Item Title: **** Volkswagen Beetle SE* Item Condition: Used* Shipping: FREE Shipping (* business days)* Price: US $*,***.** *Guarantee:*Seller! Certified by VPP and eBay Inc!* Name: Janet Marie Jones* Address: **** Belvoir Rd.* City: Fort Belvoir* State: VA* Zip: ****** Country: United States*Shipping to (Buyer)!* Name: David McDaniel* Address: **** Hog Mountain Rd* City: Jefferson* State: GA* Zip: ****** Country: United States*eBay Payment Instructions*Payment must be completed in person with cash using Walmart Gift Card .* Walmart Gift Card is an easy and convenient way to send money to where you need it. Walmart Gift Card works as a cash top-up Voucher. Once you *purchase it and load the money on it, you can use it to make payments to eBay. *Walmart Gift Card can be purchased at thousands of stores nationwide, including major retailers such as Walmart, Dollar General,Kmart, Rite Aid, *Ralphs, Feed's, Kroger, Longs Drugs, Fred Meyer, RadioShack, Smith's, CVS Pharmacy and anywhere you see the Walmart Gift Card sign.*Add cash to the Walmart Gift Card (up to $*** at most locations.) without fees.*Some stores may have a policy which does not allow you to buy more than one Walmart Gift Card per day. Should you encounter this issue, feel free to*visit multiple stores in your area to complete the payment !**. You can add only up to $***.** into a Walmart Gift Card.**. You need to buy * Walmart Gift Cards of $***.** each and * Walmart Gift Cards of ***.****. All Walmart Gift Cards must be bought by cash.**. Don*t use the funds from the Walmart Gift Cards ! We must secure in our trust account!*The following Walmart Gift Card*specimen indicated to use in*your transaction. Please click on*the image below to see the specimen.*Once you bought the Walmart Gift Cards and load the debit, reply by e-mail to us with the following details:*- Reply us by email the Walmart Gift Card redemption code (** digit from the scratchable place) and the pin code (* digit from the scratchable place)*- Send us a photo by email of entire physical Walmart Gift Card where we can see the redemption code and the pin code from the scratchable place, so we can *add them to the files and validate your payment.** You can reply to this e-mail and attach the images of entire physical Walmart Gift Card.*Once we receive your Walmart Gift Card details , we will add your money to one of our PayPal accounts and secure your payment. Payment*verification process usually takes less than ** hours. After payment is secured, the Seller is authorized to ship item. Your funds will not be*released to the Seller until you have received and approved the item you are purchasing.*Why should I use Walmart Gift Card:*No credit card or bank account required to use the Walmart Gift Card*The fast and easy way to add money without a bank account*Once the transfer is complete, your money is instantly available for use*eBay encourage you to pay with confidence using Walmart Gift Cards avoid interest charges and bank fees. *Walmart Gift Card is designed for all customers looking for products on the eBay but do not needed have a paypal account and would like to close a *deal quickly.*eBay and PayPal encourage the users who has already a PayPal account to use Walmart Gift Card secure services helping in this way our partner in *their continuous financial growing.*Tracking Number Status: Pending* For any questions reply to this email at: eBay Support Department. (simply reply on the original notice received from us)* Call our eBay Support Department at: **-(***) ***-*****Sincerely,*eBay Financial Department*Copyright * ****-**** eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners.
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