Craigslist Customer Service Issues

Archive 6

The following are issues that customers reported to GetHuman about Craigslist customer service, archive #6. It includes a selection of 20 issue(s) reported August 25, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I responded to a Craigslist ad for 2 tickets to the Michigan vs. Notre Dame game early this morning. The seller, who identified herself as Kathrine Elizabeth Clark from Atlanta, Georgia, provided a picture of a license and asked for payment via Amazon to the email [redacted] The tickets were listed for $[redacted] each, located in section 16, row 21. The seller communicated from the phone number 1-[redacted]. As a person on a fixed income due to disability, it took me a year to save for these tickets for my son and me. Can someone please investigate this listing using the details provided to prevent others from falling victim to scams like this in the future?
Reported by GetHuman1033793 on Saturday, August 25, 2018 12:20 AM
I have been singled out by one of your employees for discrimination and harassment on your site. They have been blocking my posts and calling me names, preventing me from using the platform like others. I am just asking for fair treatment and assistance in being able to post like everyone else. I have encountered various violations on the site and feel like I'm being unfairly targeted. I hope to resolve this matter with your help and receive the same courtesy and opportunity to use your site as others. Thank you.
Reported by GetHuman979008 on Sunday, August 26, 2018 5:46 PM
I am inquiring about the timeframe for resolving customer issues. I have been experiencing account blockages for a month, despite reaching out for support since early August and not receiving any responses. In the past, I received prompt assistance from your team. However, currently, I am restricted to only 4 posts due to this blockage. Whenever I try to repost or add new listings, I am falsely notified about double postings, which is not the case. I even attempted a new post yesterday and encountered the same issue. This repetitive problem is severely limiting my activity. I suspect there may be a technical glitch, wording error, or updates affecting my account. Could you please address this promptly? I value your urgent attention to rectify this situation. Thank you for your assistance.
Reported by GetHuman1042738 on Monday, August 27, 2018 6:06 PM
I am a sign language interpreter offering free publications on Craigslist, but my posts seem to be invisible to others when accessed from different devices. A woman, claiming to be a niece of a staff member, raised concerns about official paperwork being passed like a spy, which might have affected my posts. Despite attempting to post using multiple accounts, none of my ads are visible to anyone but me on my computer. A neighbor mentioned this situation might be ghosting, which I am unfamiliar with. As a 77-year-old preparing to move in two months, I urgently need to access Craigslist. If anyone has insights on resolving this issue, I would appreciate the help. Thank you. Ann Becker
Reported by GetHuman-annlbeck on Tuesday, August 28, 2018 6:34 PM
I have had multiple frustrating experiences with Craigslist, as they continue to mark my complaints as "fixed" without addressing the underlying issue. I posted several ads on Craigslist in compliance with the Terms of Use. However, after refusing to provide a product to an individual who was not my registered patient, that person persistently contacted me. Subsequently, my posts were flagged and removed. Even after reaching out to Craigslist with post numbers, the issue persisted with subsequent posts being instantly flagged and removed. Contacting Craigslist was challenging due to automated phone numbers and lack of responses to complaints. Any ad I attempt to post now is immediately flagged and removed, leaving me with no explanation or solution from Craigslist. The automated responses I receive only confirm my complaint without actually resolving the issue. Despite my repeated emails, I have not received a satisfactory response or resolution. It is disheartening to see numerous others facing similar problems without adequate support from Craigslist. - M. aka Mac
Reported by GetHuman-macvalyw on Tuesday, August 28, 2018 10:26 PM
Hello, I came across a silver Honda Civic listed on Craigslist approximately two days ago. I contacted the seller, Cindy N. at *****@***.com, regarding the vehicle. After making the payment as instructed, I expected to receive the car shortly, but unfortunately, it never arrived. Customer support confirmed it was a fraud, resulting in a loss of $****.**. I am seeking assistance in recovering my funds and investigating this individual. The Craigslist listing can be found here: https:**nd.craigslist.org*cto*d*****-honda-civic***********.html, with the ID: ***********. For any queries, please contact me at ***-***-****. This issue needs to be addressed promptly. Thank you for your attention to this matter. Best regards, Kalyn S.
Reported by GetHuman-stufflek on Tuesday, September 4, 2018 5:52 PM
Recently, I came across a listing on Craigslist for a [redacted] Cedar Creek 5th wheel camper. After inquiring about it, the seller directed me to an eBay link to proceed with the purchase. I was asked to make a $2,[redacted] deposit to start the process and was then instructed to purchase gift cards in increments of $[redacted] each. The shipping company involved was supposedly DAS Auto Shippers, and I was asked for additional payments for insurance during transit. Feeling uneasy, I contacted the shipping company and eBay, who both confirmed it was a scam. The camper is still listed on Craigslist, and I am seeking a full refund and for the listing to be removed to prevent others from falling victim to this scam. Your help with this matter would be greatly appreciated.
Reported by GetHuman-cctyler on Tuesday, September 4, 2018 11:20 PM
I found a Cedar Creek fifth wheel camper listed for sale on Craigslist. After inquiring about it, the seller mentioned moving the transaction to eBay. We were asked to provide a deposit to start the process, followed by multiple payments for gift cards before the camper could be shipped. The seller shared a link showing the camper supposedly in transit with DAS Auto Shippers, but things stalled until further payments were made. Feeling suspicious, I contacted the shipping company and eBay, discovering it was a scam. The listing is still up on Craigslist, and I would appreciate help in getting a full refund and removing the fraudulent link to prevent others from being scammed.
Reported by GetHuman-cctyler on Tuesday, September 4, 2018 11:23 PM
The listing for the [redacted] Ford F150 on Craigslist asks for full name, address, and phone number for the sale to be processed through Amazon. The car has not been seen yet, but there is interest in it. The seller mentioned in the email response a touching reason for selling the car related to the loss of their child in a tragic accident. The price for the car, including delivery, is listed at $1,[redacted]. To proceed with the purchase through Amazon Payments, the seller requested the buyer's full name, address, and phone number to notify Amazon for the transaction. If interested, all information needs to be provided for Amazon to contact the buyer to explain the process further.
Reported by GetHuman-nojoenic on Wednesday, September 5, 2018 9:44 PM
I received an email with the subject line regarding a Craigslist ad. In the message, I was informed about a lawsuit claiming fraud and misconduct in relation to a disagreement on September 4th to 6th. The sender mentioned issues with misleading potential buyers and causing them to waste time due to unclear meeting locations. According to testimony from a storage attendant, multiple individuals experienced similar situations. The email threatened a prolonged legal process unless a resolution is reached promptly. If you wish to address this matter, feel free to connect with me for further discussion and potential settlement to avoid escalation.
Reported by GetHuman1109127 on Friday, September 7, 2018 6:18 PM
I'm concerned that there has been no action taken after I lost $[redacted]. Is anyone taking responsibility? I purchased a [redacted] pontoon boat on Craigslist, paid for it, and was supposed to have it shipped by Ebay Motors. However, I never received the boat, and it seems that Ebay Motors was a scam. I noticed the same boat listed for sale on your website with the ID [redacted] and a contact number [redacted]. I am requesting either the boat or a refund of $[redacted], as it seems like a case of theft. As the boat is still being advertised, I believe accountability lies with your platform to ensure its delivery. It appears the boat is still in Miami. These scammers are repeatedly selling the same boat, victimizing buyers. Your lack of action in such cases is worrying. How can you permit such listings without taking responsibility? Additionally, there is another potentially fraudulent listing on your site with ID [redacted] for $[redacted]. It seems to be a scam involving an auto dealer in Texas whose inventory photos are being misused to deceive buyers. I checked this for your awareness to help prevent further scams.
Reported by GetHuman-darlamae on Friday, September 7, 2018 6:44 PM
I have been experiencing issues with my ads getting flagged before they even appear, while another user named John White with the same ads has no issues posting in the same sections. I have contacted support twice regarding this matter, but no action has been taken for over two weeks. I am frustrated and considering handling this situation myself if it is not resolved promptly. Despite my efforts to reword my ads, they continue to be flagged, whereas John White appears to have multiple numbers and accounts for reselling items like ATVs in different states. I believe he may have started posting similar ads to mine, causing mine to be flagged. I would appreciate your assistance in addressing this issue before it escalates further.
Reported by GetHuman-jeffdewm on Monday, September 10, 2018 12:37 PM
I hired a contractor who requested a $[redacted] down payment out of the agreed $[redacted] total. On the next day, he came to start the project, mentioned he needed to grab his saw, and never returned. Despite signing a contract, he disappeared after being on-site for only two hours. He is not responding to calls or texts. It's concerning that he took our money and did not complete the work. It's important to ensure he is removed from online platforms to prevent this from happening to other homeowners. Post ID #[redacted]
Reported by GetHuman-mbolane on Tuesday, September 11, 2018 10:17 PM
I responded to a fake ad, and my friend also contacted them with a similar experience. The person appears to be creating multiple Venmo accounts and email addresses. The phone number used is [redacted]. The name on the ad is Lauryn, but I doubt it's accurate. The ad was for a Slash ticket at the Whisky a Go Go on 9/13, posted around 9/11. I have an email [redacted] my friend received. While I don't expect a refund from Craigslist, I believe this person should be banned. I can provide screenshots of the ad and texts if needed.
Reported by GetHuman1134491 on Wednesday, September 12, 2018 7:25 PM
Yesterday I received an email response from a person on Craigslist selling an ATV at a very low price, but the case was closed. Today, I received another email from the seller confirming they have all the necessary paperwork, including a clear title and bill of sale, notarized by a legal attorney, ready to transfer ownership. The seller mentioned the price is firm at $[redacted].00 due to personal reasons, as their husband recently passed away and they associate the ATV with bad memories. They also explained they are currently based on a military training base in Bismarck, ND, and the ATV is at a shipping company in Fargo, ND, ready for delivery as a previous buyer couldn't secure a loan. The seller proposed using eBay for the transaction, allowing for a 7-day inspection period after delivery for me to review the ATV before making a decision. They asked for my full name, delivery address, and phone number to proceed with eBay's transaction terms.
Reported by GetHuman1132592 on Thursday, September 13, 2018 2:32 PM
I inquired about a pop-up camper listed for $1,[redacted]. The seller instructed me to pay via eBay Motors. Subsequently, I was prompted by an email, supposedly from eBay Motors, to load funds onto eBay cards for the purchase. Believing it to be legitimate, I complied, purchasing 8 eBay cards and providing the codes and receipts as requested in response to the email. Concern arose when the status of the item did not change to shipped, and eBay informed me they do not transact via Craigslist or accept eBay cards for such purchases, labeling it as fraudulent. Having exhausted my funds on the trailer, I am now seeking reimbursement for the lost amount, supported by a record of the email correspondence.
Reported by GetHuman-lizzyrae on Saturday, September 15, 2018 7:51 AM
I'm having trouble changing my email on Craigslist. I canceled one of my two accounts on the site, intending to free up the email address from the canceled account for my second account. However, even though Craigslist confirms the cancellation of the first account, I'm unable to use its email address for my second account. The system is indicating that another account already has the email associated with it, suggesting that the old email hasn't been fully removed from the system to allow me to use it on my second account.
Reported by GetHuman-automanu on Tuesday, September 18, 2018 4:25 PM
Hello, my name is Jackie Hicks. I purchased a [redacted] Chevrolet Tracker from Bob, whose real name is Robert C. Tylicki. I bought the car for $[redacted] and was told it was reliable without any issues. However, I have been facing multiple problems with the car, such as gas leaks, engine light, and a broken door handle. Bob's address is [redacted] East 69th Street, Cleveland, Ohio [redacted]. Despite promises to fix the car, he has been avoiding me and making false claims. I even had to involve the police after he hid from me when I went to his house. I put $20 worth of gas that the car leaked out in a day. Bob is not responding to my calls consistently, and when he does, he lies about fixing the issues. I purchased the car on Sunday, September 16, [redacted], and have been trying to resolve these problems since then. Bob has now taken down his post, and I intend to press charges. The police are involved, and I would appreciate a copy of his post. Thank you, Jackie Hicks.
Reported by GetHuman-jackiehk on Wednesday, September 19, 2018 4:57 PM
I am attempting to locate a wedding dress for my friend that was previously listed on Craigslist in Springfield, MO. The listing mentioned a wedding dress with accessories for $[redacted] located in Lampe, MO, describing it as a lace-up back that fits sizes 13 to 18. I am unable to contact the seller and seeking assistance in determining if the dress has been sold or is still available. This information is crucial for my friend. Can someone help me retrieve details from the expired listing, such as contact information to inquire about the dress status, or possibly contact the original owner discreetly to confirm availability? My name is J. S. Thank you.
Reported by GetHuman1166458 on Wednesday, September 19, 2018 4:59 PM
On September 19, [redacted], my phone number was mistakenly featured in an ad titled "28yr old female looking for serious activity partner" on Craigslist in Chicago. The ad was created without my consent and is a false listing. I did not make posts #[redacted] and #[redacted]. As a court-appointed process server in Cook County and other areas, I suspect someone I needed to serve took this action to retaliate. The name "Adil" mentioned in the ad is not mine; it belongs to an unrelated individual. The phone number shown in the ads corresponds to my business line. I suspect Michael Savickas to be behind this, and I am considering filing a report since he has a criminal record and may pose a threat. I had to spend hours clarifying the situation after receiving numerous inquiries.
Reported by GetHuman-isprhale on Thursday, September 20, 2018 2:30 PM

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