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GetHuman-hands's customer service issue with Craigslist from May 2018
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The issue in GetHuman-hands's own words
I was trying to list my RV for sale.*First, I tried to get the repairs done with the dealer.*They would not honour the warranties or their service agreement.*I took it to another dealer, and am pretty much getting the same results. The second dealer did do some repairs, and they SAID they did some repairs, and charged me, but those repairs either were not done or need to be redone.*Now, I'm trying to sell it.**The new company that supposedly repaired it, did not. They claimed they caulked the shower but the shower still leaks* they took off the underbelly but did not reattach it properly. After waiting a long time, they gave me an appointment - Tuesday nine thirty a.m. They said I'd have it back by four pm Friday. That Friday, I got a message saying they had not even started the work, knowing that I'm paying to live in one of their rentals. Prior to that, I had given them the spec sheets to order the parts, but the receptionist entered them wrong, and now there is another delay. It's an ongoing game. ... I just want my RV fixed and sold so I can move on.*I reported many times to C*L the fact that my ad was hacked and my personal information was given out. The hacker changed the details of the ad to the point of unbelievability. I believe that this dealer is trying to prevent me from selling my RV by blatantly retaliating against me. I need to find proof via an IP address for court purposes.*The company is Meridian RV Manufacturing Ltd. Port Coquitlam
This dealership has a rapidly decreasing reputation. Apparently, they were once "top" but living in an RV park, and talking to other "victims" of this company, and reading reports on the BBB, they seem to be losing their stature.* Finally, after three months of arguing with them, I went to the BBB and that made them mad. The manager told me to my face, "You went to the BBB and now "my guys" don't want to do the work for you." *Now that the RV is almost fixed, by the second dealership, I want to sell it. I posted my ad, they saw it, hacked it, and turned this into a game. I posted my add and they posted the same ad but altered it. I would delete their ad, they'd repost it. I would delete their ad, they'd repost it. I would delete their ad, they'd repost it. This is a great example of harassment to add to their liability and interference with my sale, and breach of privacy. They have gone too far with a final comment that makes me one hundred % certain that they are the hackers.
I would ideally like to return the RV. I asked them to take it back shortly after I bought it but they refused. Now, another dealership is fixing it, but I strongly believe that the * dealerships communicate because I believe I'm getting screwed around again. The owners of the * companies vacation together every year in their condos, in Florida, I think it is. The RV is now in better condition than when I bought it.
I'm a good customer when I am treated appropriately. I would gladly provide references of my character and ability to handle unsavoury situations. Finally, the situation became so strained, that I refused to continue working with them. *When I moved in, unbeknownst to me, I had no heat, no oven, no microwave oven, leaks, underbelly was falling off, fridge didn't work, and much more. They told me * different stories of its background and said NOTHING in the RV was used. They lied and I have proof. They did not treat me right so I went to the BBB and now they are punishing me.
Working with the dealer*Legal letter sent*Trying small claims court, but need to prove that they are the hackers. That would greatly help my case.**Q's*I am now confused. Am I writing about the fact that Craigslist did not help me, or, about my RV issue? If my report is inappropriate, please let me know. I just want an IP address.**Why does this page say "fixed?"**I don't know where to put the details that are indicated as "still needed."
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