Item ordered via Walmart.com arrived ** days later than promised. I no longer needed it by then & tried using Walmart.com' "contact "seller" button to initiate refund & RMA, which err'd several days ongoing.

GetHuman-iamchery's customer service issue with Craft-e-corner.com from July 2018

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The issue in GetHuman-iamchery's own words
I was trying to use Walmart.com's online "contact seller" function to use *-click contact for refund & RMA ... How can I get a refund and a prepaid label to return your*product, purchased through Walmart.com, when their "contact Seller" web function doesn't work?**Please issue full refund of $**.** for Walmart order*: ************* on *******. It arrived ** days late on ******* at *pm after I no longer needed it. It was promised between **** & ***. See https:**tools.usps.com*go*TrackConfirmAction?qtc*tLabels**************************Item*: ********* *Crayola Signature Blend & Shade Inspiration Pad-** Pages *$ **.** * *. **% sales tax**$**.** refund **Walmart's "contact" Seller function on the web has failed continually for two weeks which is why I use this contact method.**Thank you so much for your help.**Cheryl George ****-***-**** PacificTime-
The product arrived ** days later than promised & now I no longer need the item. This has taken nearly * hours time to return a $**. Item**They DID offer to take back the item but want to charge a **% restocking fee and have me pay return shipping for an item that was ** days after primised & no longer needed due to being late, not because I changed my mind.
Please issue full refund ASAP & let me know what to do with the item at your expense or to donate it.. Also, have Walmart fix the contact seller feature for the future contact with them
I would like to purchase in the future as a crafter and hope this is just a small hiccup in a large system.
See above. I also did call but do to my erratic schedule, I was unable to call during they're normal call hours.*We subsequently spoke but they were unwilling to send a return label & told me I'd have to talk to walmart? Even thoigh walmart said I'd have to talk to craft e corner.*I'm going to now go to walmart since this vendor was completely unable to for me, which is what they should have been able to do, but said walmart said they couldn't due to customer privacy? Just issue me a label or full refund. It-s only $**.*Argh, so frustrating
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Craft-e-corner.com

Walmart.com's "contact seller" button
Customer service issue
Reported by GetHuman-iamchery
Jul 8th, 2018 - 3 years ago
Fixed
Seen by 19 customers so far
Similar issue to 2 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-iamchery started working on this issue
Jul 8th, 2018 9:15pm
GetHuman-iamchery indicated the issue is not fixed yet.
Jul 8th, 2018 9:43pm
GetHuman-iamchery indicated the issue is not fixed yet.
Jul 9th, 2018 5:49am
GetHuman-iamchery indicated the issue is not fixed yet.
Jul 11th, 2018 10:51pm
GetHuman-iamchery indicated the issue is not fixed yet.
Jul 11th, 2018 10:52pm
GetHuman-iamchery indicated the issue is not fixed yet.
Jul 11th, 2018 10:56pm
GetHuman-iamchery indicated the issue is not fixed yet.
Jul 11th, 2018 11:43pm
GetHuman-iamchery indicated the issue is not fixed yet.
Jul 12th, 2018 8:44pm
GetHuman-iamchery indicated the issue is not fixed yet.
Jul 21st, 2018 6:12pm
GetHuman-iamchery indicated the issue is not fixed yet.
Jul 21st, 2018 6:20pm
GetHuman-iamchery indicated the issue is not fixed yet.
Jul 21st, 2018 8:53pm
GetHuman-iamchery indicated the issue is not fixed yet.
Jul 21st, 2018 9:04pm

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