I have a cox residential internet service and have a group of criminals constantly tryi...

GetHuman5948978's customer service issue with Cox Communications from April 2021

Help with my Cox Communications issue
First: share to improve GetHuman5948978's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5948978 may need:
Account name, Account email, Account number, Account PIN, Account phone number, and Account service address
The issue in GetHuman5948978's own words
I have a cox residential internet service and have a group of criminals constantly trying to control everything on my internet but now I'm trying to get to the interface so that I can correctly set up my id"s and passwords because it has all changed and I'm not the one in control of it anymore. I have a arris modem and netgear R**** router and I can see several device are connected to it that I don't own.

GetHuman5948978 did not yet indicate what Cox Communications should do to make this right.

How GetHuman5948978 fixed the problem

We are waiting for GetHuman5948978 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Cox Communications's attention and get better help faster. Tap below to get started.
Having Cox Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Cox Communications

Customer service issue
Reported by GetHuman5948978
Apr 12th, 2021 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 975 others
0 customers following this


GetHuman5948978 started working on this issue
Apr 12th 1:11am