I have a cox residential internet service and have a group of criminals constantly tryi...

GetHuman5948978's customer service issue with Cox Communications from April 2021

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The issue in GetHuman5948978's own words
I have a cox residential internet service and have a group of criminals constantly trying to control everything on my internet but now I'm trying to get to the interface so that I can correctly set up my id"s and passwords because it has all changed and I'm not the one in control of it anymore. I have a arris modem and netgear R**** router and I can see several device are connected to it that I don't own.

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Cox Communications

Customer service issue
Reported by GetHuman5948978
Apr 12th, 2021 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 975 others
0 customers following this

Timeline

GetHuman5948978 started working on this issue
Apr 12th 1:11am