Our internet is out for the *nd time today. It was out last Friday at **** am and did...

GetHuman5885006's Complaint issue with Cox Communications from March 2021

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The issue in GetHuman5885006's own words
Our internet is out for the *nd time today. It was out last Friday at **** am and did not come back on until * pm on Sunday along with more than ** of our neighbors. Before you say check my own end - I talked with your repairman and the problem is your wiring in the ground is disintegrating so when it gets wet it shorts out. Your service has gone down dramatically in the last year and to add to the terrible service you have no live humans to report an outage too. We have had our service from you since **** and it has never been this bad - it is frankly terrible.

GetHuman5885006 did not yet indicate what Cox Communications should do to make this right.

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Cox Communications

Complaint issue
Reported by GetHuman5885006
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 978 others
0 customers following this

Timeline

GetHuman5885006 started working on this issue
Mar 25th 1:39am

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