I get the following message when I'm trying to send an email:**SMTP* Cannot send messag...

GetHuman-kbagwell's Service or technical issues with Cox Communications from October 2020

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If you are having technical issues please reset your modem or device by turning it off for 15 - 30 seconds and then turning it back on. If the issue stays then you should call support.
The issue in GetHuman-kbagwell's own words
Trying to send email. ... I get the following message when I'm trying to send an email:**SMTP* Cannot send message (Email body not accepted due to the following reason: * "******@***.com* message rejected. Refer to Error Codes section at https:**www.cox.com*residential*support*email-error-codes.html for more information. AUP*CXSNDR"). When my husband got this message, I changed his port number on the POP* settings to *** & now he can email. When I change it to ***, I get this message. Also tried *** per one of your websites. I would like to be able to send emails!
I cannot send important emails, and also less important emails.

GetHuman-kbagwell did not yet indicate what Cox Communications should do to make this right.

In this house, since ****, ** years.
See above.
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Cox Communications

the email product I use is eM Client because I couldn't get Microsoft Mail to work.
Service or technical issues
Reported by GetHuman-kbagwell
Oct 8th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 690 others
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GetHuman-kbagwell started working on this issue
Oct 8th, 2020 3:35pm

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