I was scheduled to have my COX cable system installed today. I was preparing to do the...

GetHuman5144998's Complaint issue with Cox Communications from August 2020

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The issue in GetHuman5144998's own words
I was scheduled to have my COX cable system installed today. I was preparing to do the interior work, but I didn't want to disconnect my existing cable, until the outside work was done. So I called COX to see how long it might be till the tech showed up. I was told that a crew had been out on the *th of August and completed the work. Why wouldn't they knock on the door and tell me what they had done? If they had I could have shown them what needed done. I have been out there, and they DID NOT do anything. I probably could do it myself, but I'm not about to. **Where I am right now, is if COX doesn't get the work done, I'm going to have to cancel my order. It takes about a half hour to get anyone on the phone, and when you do, they argue about something that I am standing there looking at. I am sure a tech would know a better way to do this job, but if I can't get them out here, I not going to be able to hook up the rest.

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Cox Communications

Complaint issue
Reported by GetHuman5144998
Aug 8th, 2020 - 7 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 589 others
0 customers following this

Timeline

GetHuman5144998 started working on this issue
Aug 8th, 2020 9:16pm
GetHuman5144998 indicated the issue is not fixed yet.
Aug 10th, 2020 12:20am
GetHuman5144998 indicated the issue is not fixed yet.
Aug 10th, 2020 12:21am
GetHuman5144998 indicated the issue is not fixed yet.
Aug 10th, 2020 12:21am

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