I would like to chat with a retention officer. My bill has steadily gone up over the la...

GetHuman-kilcawle's customer service issue with Cox Communications from January 2019

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The issue in GetHuman-kilcawle's own words
I would like to chat with a retention officer. My bill has steadily gone up over the las few years. But recently, it went to ** dollars. I spoke with an agent who explained that we had been lucky to have a lower bill over the years. He also said that our new bill was more realistic. Two laters my bill became **.** dollars. I am almost afraid to make contact with Cox for fear that my bill will rise again. In short, I would like to discuss the possibility of lowering my bill. If not, I will seek another internet service. It won't be as good as Cox, but it will be half the price.
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Cox Communications

Customer service issue
Reported by GetHuman-kilcawle
Jan 3rd, 2019 - 4 mons ago
I have an issue with Cox Communications too
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Seen by 2 customers so far
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GetHuman-kilcawle started working on this issue
Jan 3rd 4:01pm