A Cox technician rang our doorbell at *:** am on October **th, ****. I called Cox and...

GetHuman1371799's customer service issue with Cox Communications from October 2018

Help with my Cox Communications issue
The issue in GetHuman1371799's own words
A Cox technician rang our doorbell at *:** am on October **th, ****. I called Cox and they could not confirm that a technician was sent out. We do not even have Cox as our carrier, but he said our backyard housed the "box" for our area. I cannot imagine why anyone would wake us up at *:** am to fix an outage that could have probably waited until *-* am. I called Cox again that afternoon and spoke to someone in Arizona. I live in Edmond, OK. Having someone come in our backyard at *:** am is unacceptable.
GetHuman1371799 did not yet indicate what Cox Communications should do to make this right.
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Cox Communications

Customer service issue
Reported by GetHuman1371799
Oct 18th, 2018 - a mon ago
I have an issue with Cox Communications too
Fixed
Seen by 6 customers so far
Similar issue to 387 others
0 customers following this
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Timeline
GetHuman1371799 started working on this issue
Oct 18th 8:33pm
GetHuman1371799 shared this issue with others over email
Oct 18th 8:36pm
GetHuman1371799 indicated the issue is not fixed yet.
Oct 19th 9:32pm
GetHuman1371799 indicated the issue is not fixed yet.
Oct 19th 9:32pm
GetHuman1371799 indicated the issue is not fixed yet.
Oct 19th 9:45pm