Good morning! On October * I set up my account for automatic payment. When I checked m...

GetHuman1363838's customer service issue with Cox Communications from October 2018

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The issue in GetHuman1363838's own words
Good morning! On October * I set up my account for automatic payment. When I checked my bank account, it is not showing that a payment was made for this month but my bill was due either the *st or *nd of October. I just checked my Cox account and it says that that was not paid . I thought because of set it up on automatic payment, that it was paying for this past month ...? I can pay the $***.** that was due this month but I don’t want this to affect my credit . Can you help???
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Cox Communications

Customer service issue
Reported by GetHuman1363838
Oct 17th, 2018 - a mon ago
I have an issue with Cox Communications too
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Similar issue to 384 others
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Timeline
GetHuman1363838 started working on this issue
Oct 17th 3:10pm