I do not seem to understand how you work. It seems I signed up for the bundle for * yea...

GetHuman1032894's customer service issue with Cox Communications from August 2018

3 views
 | 
215 similar
 | 
1 following
Help with my Cox Communications issue
First: share to improve GetHuman1032894's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1032894's next move: call Cox Communications.
The best way to get your problem resolved is to tap the button below to start calling Cox Communications. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1032894 may need:
Account name, Account email, Account number, Account PIN, Account phone number, and Account service address
The issue in GetHuman1032894's own words
I do not seem to understand how you work. It seems I signed up for the bundle for * year(?) and there must be a mistake because my bill went from $***.** to $***.**.I am a senior on a very fixed income. I want to lower my bill. I spoke w*a customer rep to no avail. He was no help at all. I was under the impression a contract for i year was exactly that. If I stop service I have to pay a $***.**. It looks like it's a win win for you all. I h
GetHuman1032894 did not yet indicate what Cox Communications should do to make this right.
I have an issue with Cox Communications too
How GetHuman1032894 fixed the problem
We are waiting for GetHuman1032894 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Cox Communications's attention and get better help faster. Tap below to get started.
Having Cox Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Cox Communications email you?
This email address isn't valid
Follow this issue
See how GetHuman1032894 fixes it.
This email address isn't valid

Cox Communications

Customer service issue
Reported by GetHuman1032894
Aug 24th, 2018 - 4 mons ago
I have an issue with Cox Communications too
Not resolved
Seen by 3 customers so far
Similar issue to 215 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1032894 started working on this issue
Aug 24th 7:55pm