Before contacting them, items GetHuman1032894 may need:
Account name, Account email, Account number, Account PIN, Account phone number, and Account service address
The issue in GetHuman1032894's own words
I do not seem to understand how you work. It seems I signed up for the bundle for * year(?) and there must be a mistake because my bill went from $***.** to $***.**.I am a senior on a very fixed income. I want to lower my bill. I spoke w*a customer rep to no avail. He was no help at all. I was under the impression a contract for i year was exactly that. If I stop service I have to pay a $***.**. It looks like it's a win win for you all. I h
GetHuman1032894 did not yet indicate what Cox Communications should do to make this right.
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