My name is David Mazur my bill has been raised to $***.** per month. I have the Silver...

GetHuman-fmazur's customer service issue with Cox Communications from July 2018

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The issue in GetHuman-fmazur's own words
My name is David Mazur my bill has been raised to $***.** per month. I have the Silver bundle with Internet service. My neighbor has Direct TV with more channels than I have plus he also has internet service. His bill is $***.** per month. I see that new COX customers can get my bundle with **X faster internet than I have plus phone service for $***.** per month. I think it is awful that you would treat new customers better than someone that has been with you for almost ** years and has put a lot of money into your business. Thanks for any help in advance*I trust that Cox Communications will make this right and come up with a resolution that is fair.*Help with my Cox Communications issue
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Cox Communications

Customer service issue
Reported by GetHuman-fmazur
Jul 3rd, 2018 - a yr ago
I have an issue with Cox Communications too
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GetHuman-fmazur started working on this issue
Jul 3rd, 2018 9:44pm
GetHuman-fmazur indicated the issue is not fixed yet.
Jul 4th, 2018 2:00pm