We have multiple accounts with Cox. Our account **************** is showing a current...

GetHuman-dpolion's customer service issue with Cox Communications from July 2018

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The issue in GetHuman-dpolion's own words
We have multiple accounts with Cox. Our account **************** is showing a current balance of ***.** and account **************** is showing a balance of ***.**. Account ending ***** balance should be ***.** and ***** should be ***.**. One of our checks was posted to ***** when it should have gone to *****. We owe April and June only for both accounts. Can you look into this and get the payment posted to the correct account?
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Cox Communications

Customer service issue
Reported by GetHuman-dpolion
Jul 2nd, 2018 - a yr ago
I have an issue with Cox Communications too
Fixed
Seen by 6 customers so far
Similar issue to 123 others
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Timeline
GetHuman-dpolion started working on this issue
Jul 2nd, 2018 2:00pm
GetHuman-dpolion shared this issue with friends on Facebook
Jul 2nd, 2018 2:01pm
GetHuman-dpolion indicated the issue is not fixed yet.
Jul 2nd, 2018 4:19pm
GetHuman-dpolion indicated the issue is not fixed yet.
Jul 3rd, 2018 3:17pm
GetHuman-dpolion indicated the issue is not fixed yet.
Jul 9th, 2018 11:49am