Your remote control is a useless piece of garbage you obviously had a three-year-old pr...

GetHuman732578's customer service issue with Cox Communications from May 2018

2 views
 | 
112 similar
 | 
0 following
Help with my Cox Communications issue
First: share to improve GetHuman732578's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman732578's next move: call Cox Communications.
The best way to get your problem resolved is to tap the button below to start calling Cox Communications. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman732578 may need:
Account name, Account email, Account number, Account PIN, Account phone number, and Account service address
The issue in GetHuman732578's own words
Your remote control is a useless piece of garbage you obviously had a three-year-old program this basically why do you have a remote if it doesn't work if you rewind something and it doesn't rewind it literally stays in the same place so you rewind again and you wait and then you hit play and it starts in the exact same place so you hit rewind again and you wait and you wait and you wait and then you hit play again and it's at the same exact place again so you hit rewind and you wait and you wait and you wait and you wait and you wait then you hit play and it's at the exact same ******* place so you hit rewind and you wait and you wait and you wait and you wait and you wait and you wait then you hit play now you're an hour and a half.
GetHuman732578 did not yet indicate what Cox Communications should do to make this right.
I have an issue with Cox Communications too
How GetHuman732578 fixed the problem
We are waiting for GetHuman732578 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Cox Communications's attention and get better help faster. Tap below to get started.
Having Cox Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman732578 fixes it.
This email address isn't valid

Cox Communications

Customer service issue
Reported by GetHuman732578
May 30th, 2018 - 2y ago
I have an issue with Cox Communications too
Not resolved
Seen by 2 customers so far
Similar issue to 112 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman732578 started working on this issue
May 30th, 2018 8:10pm