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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-shopohol's own words
I stayed in the Courtyard Marriott in Gretna, Louisiana from October **th through the **th. the hotel charged my card $*** for incidentals and i asked them numerous times to confirm that they will refund the difference between the $*** and the amount used. so, not only did they not credit me, they charged me the $*** plus the amount i used for incidentals. with whom may i speak to resolve this??
GetHuman-shopohol did not yet indicate what Courtyard by Marriott should do to make this right.
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