Countrywide Loans Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Countrywide Loans customer service, archive #1. It includes a selection of 5 issue(s) reported December 16, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
In [redacted], our loan modification was approved, and we completed all the necessary paperwork. A local representative was supposed to bring the final documents from the bank to complete the process, but they never showed up. Countrywide became unresponsive shortly after. For the past decade, we've been anxious about the possibility of losing our home. We are seeking a fixed 20-year mortgage for the actual principal amount of $[redacted],[redacted] at a 2% interest rate, with all previous payments totaling $7,[redacted] from our three prior modification attempts to be allocated towards outstanding property taxes. We are also requesting that any additional charges above the principal amount be completely waived by the lender, with no further obligations for the homeowner or the servicing company involved.
Reported by GetHuman1769865 on Sunday, December 16, 2018 7:42 AM
In March, my mother passed away, and she had most of the financial details. I am now helping my father figure out which company she used to buy our home, if it's paid off, and if there are any outstanding payments. I need assistance finding this crucial information to support my father. I am looking to Countrywide for any information that could assist us in understanding the situation and making informed decisions. Thank you for your help.
Reported by GetHuman6746690 on Tuesday, October 26, 2021 6:47 PM
Before my account was sent to Bank of America, a loan of $[redacted],[redacted] was given to Alba M. Bodden when the house at 66 Astoria Street, Mattapan, MA [redacted] was sold. The sale was fraudulent due to involvement of a lawyer, who had real estate fraud cases pending against him. It appears that Alba M. Bodden might have obtained the loan fraudulently as she has no work history, has a history of drug abuse, and relies on public assistance. The property was previously co-owned by my father, William R. S., and Joyce Bodden, but now it is in the name of my stepsister, Alba M. Bodden, who did not have a quit claim deed signed by my father in the presence of a notary public. The lawyer who prepared the deed and the notary public are related. It is likely that the loan of $[redacted],[redacted] was also obtained fraudulently.
Reported by GetHuman8502213 on Friday, July 14, 2023 3:56 PM
When the business was active before your account was transferred to BOFA, a loan of $[redacted],[redacted] was given to Alba M. Bodden for the property at 66 Astoria Street, Mattapan, MA [redacted]. The sale of the house was fraudulent due to a lawyer's involvement who was suspended for real estate fraud. There are suspicions about the validity of the loan to Alba M. Bodden considering her lack of work history and substance abuse issues. The property in question was jointly owned by your father, William R. Smith, and Joyce Bodden, and it is now in the name of your stepsister, Alba M. Bodden. There are concerns about the notarization of documents related to the property transfer involving your late father and stepmother. The circumstances of the property transfer are under question due to the lawyer's suspension and the involvement of his father as a notary public. Allegations of fraudulent loans and transactions are being raised based on the questionable events surrounding the property transfer and related financial dealings.
Reported by GetHuman8502213 on Friday, July 14, 2023 4:10 PM
I need assistance with obtaining a satisfaction of mortgage from Countrywide Home Loans. Unfortunately, I have heard that Countrywide Home Loans no longer exists. Can someone guide me to a legal representative who can help with this matter? The satisfaction of mortgage recorded at the county clerk's office is incorrect as it only mentions the original loan amount, while in reality, the loan was modified to include additional funds. Even though the mortgage has been paid off, a revised satisfaction of mortgage reflecting the total amount is needed.
Reported by GetHuman8666880 on Thursday, October 19, 2023 5:58 PM

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