I love the fact that Costco offers senior hours during the pandemic. *Today we went to...

GetHuman-babewho's Store Feedback issue with Costco from November 2020

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The issue in GetHuman-babewho's own words
I love the fact that Costco offers senior hours during the pandemic. *Today we went to the Gilroy, CA location at *:**. I was amazed to find the store packed, and a majority of the shoppers were not seniors by a long shot. The employees at the entrance were letting everyone in. I asked the checker if they had done away with senior hour, and she said no, they let the seniors in at *:** and then let everyone else in. So, in fact, they did do away with the senior hour. I am ** years old with diabetes, and I depend on Costco to honor their commitment to seniors. I ran in and got what I needed and got out as quickly as possible, because I didn’t feel safe. If I didn’t have to drive ** miles, I would have just left. I am very disappointed with Costco today. I would like Costco corporate to let me know if this is acceptable to them. If not, I think it is imperative to let the stores know that senior hours should be honored as advertised.

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Store Feedback issue
Reported by GetHuman-babewho
Nov 20th, 2020 - 10 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 1509 others
0 customers following this


GetHuman-babewho started working on this issue
Nov 20th, 2020 7:31pm