On wednesday I visited your Oldham store with a friend who is in the process of taking...

GetHuman-ajroche's Store Feedback issue with Costco from October 2020

10 views | 1396 similar | 0 following
Help with my Costco issue
Next: our robot will wait on hold for GetHuman-ajroche to get a Costco rep on the line!
Always use the GetHuman Phone to call Costco. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ajroche's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ajroche may need:
Order number, Billing address, Email address on the account, Name on the order, and Membership number
The issue in GetHuman-ajroche's own words
On wednesday I visited your Oldham store with a friend who is in the process of taking over two facilties for which he will need to do bulk buying.I suggested he come along and look at Costco with me.*Whilst we were there he bought fish and I made two purchases, salmon and a * piece snuggle me * set, the latter is a baby gift, I did not want to put this into the trolley with fish so I carried it with the carrying handle provided.*On reaching the till my friend and I were paying separately for our purchases, him going first, at this stage I was still carrying the baby purchase as the conveyer belt was wet and didn't look particularly clean. I was going to hand it to your cashier to avoid it getting soiled. But before my friend had put his purchase through the cashier Adele L asked me in a loud and accusatory manner what was in my bag.I was actually carrying my handbag on the same arm but absolutely no way was this item in any kind of bag at all.*May I suggest that this member of staff has some customer service skill training as this I found to be extremley embarrassing . I have never stolen anything in my life. I am a highly respected person and don't intend to become a common thief at my age or ever

GetHuman-ajroche did not yet indicate what Costco should do to make this right.

How GetHuman-ajroche fixed the problem

We are waiting for GetHuman-ajroche to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Costco's attention and get better help faster. Tap below to get started.
Having Costco issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ajroche fixes it.
This email address isn't valid

Costco

Store Feedback issue
Reported by GetHuman-ajroche
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1396 others
0 customers following this

Timeline

GetHuman-ajroche started working on this issue
Oct 2nd, 2020 5:28pm