Again the delivery failed. Costco services promised white glove service. The delivery...
GetHuman5194051's customer service issue with Costco from August 2020
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The issue in GetHuman5194051's own words
Again the delivery failed. Costco services promised white glove service. The delivery person called and he was just one person and could not place the couch in the house. Only on a pallet in the garage. My Husband is waiting for surgery due to an aneurysm. He can not lift more than ** pounds.* This is so unfair! I ordered both couches at the same time. Why couldn’t they be delivered together. I received the loveseat last week.*We have been Costco members for a very long time. I trusted Costco. This service for delivery is ****. The description was to place couches in the house. Nothing about a huge box to dispose of and having to turn couches upside down to put feet on which was last week. I was offered even worse today!
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