Never received turbotax email download

GetHuman2898612's customer service issue with Costco from December 2019

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Order number, Billing address, Email address on the account, Name on the order, and Membership number
The issue in GetHuman2898612's own words
The problem: Never received turbotax email download
GetHuman2898612 did not yet indicate what Costco should do to make this right.
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Costco

Customer service issue
Reported by GetHuman2898612
Dec 27th, 2019 - 3 mos ago
Not resolved
Seen by 2 customers so far
Similar issue to 596 others
0 customers following this
Timeline
GetHuman2898612 started working on this issue
Dec 27th, 2019 8:10pm