Hello, I went to my local Costco today, collected my items and went to check out. The m...
GetHuman1966551's customer service issue with Costco from January 2019
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The issue in GetHuman1966551's own words
Hello, I went to my local Costco today, collected my items and went to check out. The man who checked out my items, only spoke to me once to ask for my $**, he never said please, thank you or actually even looked me in the face, even though I said thank you several times, asked him politely with a please to ask him to add a hot dog. Walking away wondering what is wrong in this world, I headed over to pick up my sons hotdog, sadly the young lady also ignored me other than putting out her hand for my receipt, and continuing her conversation with her co worker about the stupidity of the customers not upstanding the new pick up line configuration.... no please, thank you or any recognition that I actually was there. Myself working as a trainer for a company that has won JD Power ** years in a row for customer service, I hope we never stoop to this level of lacking any gratitude for our customers. Thank you for listening, Claire
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