Normally when I walk through a clothes department I expect to be offered assistance or...
GetHuman1958319's customer service issue with Costco from January 2019
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The issue in GetHuman1958319's own words
Normally when I walk through a clothes department I expect to be offered assistance or left alone. Sunday ******* at the Tumwater, WA location I was instead met with extremely judgemental comments by the women working in the clothing area. Instead of asking me “what are you looking for?” Or “how can I help you”.... as I was walking away from one rack of clothew one woman said “I think that woman is looking for a size we don’t have”. Um... okay. Yeah you probably think that because every flannel I was looking at was a size “small” and this is America where most people where a size large or higher. I do not appreciate someone talking about me behind my back that way especially when making that comment made zero sense as it helped no one and only gave her something to spew out of her judgemental mouth. She could have simply asked me “what do you need?” And I could have described what I was needing as a base layer male or female. This woman also had zero idea if I was shopping for myself, husband, or someone else. All she saw was a woman by herself going through smalls hoping there was a different size in the mix. I expect more from Costco employees- a simple question of “who are you shopping for today?” Or “can I help you find a size”. And they would have found out really quickly what I was needing and could have actually been helpful. Instead I left empty handed and I probably will not renew my membership as I can get the same bullshit customer service at Walmart. Maybe hire people who are happy to help anyone instead of disregarding people with blatant weight discrimination.
GetHuman1958319 did not yet indicate what Costco should do to make this right.
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