I recently purchased a LG ** inch TV from Costco. the remote that came with it, i'm not...

GetHuman-dresiav's customer service issue with Costco from January 2019

2 views
 | 
1697 similar
 | 
0 following
Help with my Costco issue
Next: our robot will wait on hold for GetHuman-dresiav to get a Costco rep on the line!
Always use the GetHuman Phone tocall Costco. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-dresiav's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-dresiav's own words
get the channel button to work from the remote to the new TV. ... I recently purchased a LG ** inch TV from Costco. the remote that came with it, i'm not able to use the channel button, but the volume button works. My DVR is not compatible with it I guess because we went to the menu and keyed in what we needed to key in and still, i should be able to sue the remote on my new TV. What do i need to do? Ariss was not on the list when we pulled it up on the TV listing. I have comcast*xfinity.
I should be able to use my new remote on my new TV for everything.
Tell me what to do, step me through the directions to get it to work or send someone out to fix it
I have been with Costco for a long time.
everything not working.
I have an issue with Costco too
How GetHuman-dresiav fixed the problem
We are waiting for GetHuman-dresiav to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Costco's attention and get better help faster. Tap below to get started.
Having Costco issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Costco email you?
This email address isn't valid
Follow this issue
See how GetHuman-dresiav fixes it.
This email address isn't valid

Costco

features on the TV to get it to work.
Customer service issue
Reported by GetHuman-dresiav
Jan 8th, 2019 - a mon ago
I have an issue with Costco too
Not resolved
Seen by 2 customers so far
Similar issue to 1697 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Name on the order
Membership number
Timeline
GetHuman-dresiav started working on this issue
Jan 8th 3:22pm