I purchased a few items a couple of years ago for a home gym. Everything except the ell...

GetHuman-dorgod's customer service issue with Costco from November 2018

3 views
 | 
1302 similar
 | 
0 following
Help with my Costco issue
Next: our robot will wait on hold for GetHuman-dorgod to get a Costco rep on the line!
Always use the GetHuman Phone tocall Costco. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-dorgod's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman-dorgod's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dorgod may need:
Order number, Billing address, Email address on the account, Name on the order, and Membership number
The issue in GetHuman-dorgod's own words
I purchased a few items a couple of years ago for a home gym. Everything except the elliptical machine works great. I just started to use the elliptical machine * months ago and during that time a piece broke and I went to Freemotion.com and ordered and replaced the broken piece now about a month later more pieces are falling apart and the machine is unusable. I am curious if there is a warranty or if I can return the machine for a different one because I see you do not sell that product any longer. I do not want a refund but I do want a machine that works. Thank You. My name is Bruce Conger and membership * ************
GetHuman-dorgod did not yet indicate what Costco should do to make this right.
I have an issue with Costco too
How GetHuman-dorgod fixed the problem
We are waiting for GetHuman-dorgod to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Costco's attention and get better help faster. Tap below to get started.
Having Costco issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dorgod fixes it.
This email address isn't valid

Costco

Customer service issue
Reported by GetHuman-dorgod
Nov 28th, 2018 - 9 mons ago
I have an issue with Costco too
Not resolved
Seen by 3 customers so far
Similar issue to 1302 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-dorgod started working on this issue
Nov 28th, 2018 8:36pm