I find the new milk containers very difficult to open. On ocassion we need to get a pli...
GetHuman-ssidel's customer service issue with Costco from November 2018
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The issue in GetHuman-ssidel's own words
I find the new milk containers very difficult to open. On ocassion we need to get a pliers to turn the cap because it's very difficult to grasp with the new design. In addition, one needs to have significant finger dexterity and strength to successfully open the pull tap. Its impossible to open for anyone with arthritis, necessitating the use of a knife to cut it open*off. We shouldn't need a pliers and a knife to open a container of milk! Hope these containers are redesigned asap.
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