On Tuesday November********, I drive my Honda Civic **** EX-L to Costco in Alhambra to...
GetHuman-chaulmi's customer service issue with Costco from November 2018
4 views | 1075 similar | 0 following
Help with my Costco issue
Next: our robot will wait on hold for GetHuman-chaulmi to get a Costco rep on the line!
Always use the GetHuman Phone to call Costco. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-chaulmi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-chaulmi may need:
Order number, Billing address, Email address on the account, Name on the order, and Membership number
The issue in GetHuman-chaulmi's own words
On Tuesday November********, I drive my Honda Civic **** EX-L to Costco in Alhambra to buy a pair of Michelin Pilot Sport Tires and have them replace my car old pair of tires. After waiting * hours, I received a phone call from one of the Costco mechanic telling me that one of the tire cannot be removed because they broke the wheel lock while trying to remove the wheel. Also they asked me to take my car to a body shop outside to remove the remaining broken part of the wheel lock because at Costco they don't have the machine to do it. He blamed the Honda dealer and whoever worked with the wheel lock before that made it too tight. Now, not even he broke my wheel lock but also unable to take it out so now I need to stuck with the old wheel lock and potentially losing time and money to find a dealer or body shop that gonna charge me whatever amount in order to remove the remaining broken part of the wheel lock from my car. I talk to manager at Costco in Alhambra about the issue but this person tried to shift the burden back to the customer. I will keep complaining until I get back my justice and compensation otherwise no more business with Costco for the rest of my family and relatives. Thank you
GetHuman-chaulmi did not yet indicate what Costco should do to make this right.
I have an issue with Costco too
How GetHuman-chaulmi fixed the problem
We are waiting for GetHuman-chaulmi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Costco customer problems.
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!