Why can’t I buy an over the counter product Imodium on Sunday. Manager said it’s a cont...

GetHuman-mkukral's customer service issue with Costco from October 2018

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The issue in GetHuman-mkukral's own words
Why can’t I buy an over the counter product Imodium on Sunday. Manager said it’s a controlled substance. MNot true. All other stores sell it off the shelf. Then he said it has an opioid in it. I know that. I don’t like feeling like I’m ignorant. Your stores are busy. Takes forever to find a parking spot the you must fight the crowd. I imagine it’s because of the amount you sell in the packages is the reason your company made this decision. Why not give the manager access to just that cabinet where that kind of merchandise is kept. It’s not kept there the actual drugs that ARE controlled substances are where there would be a chance for employee to access. Whoever made this decision has questionable decision making skills. I have Crohns that is the reason to purchase the amount I do. But this situation can be remedied .... I can shop elsewhere. I don’t need the frustration. Mary Lulral

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Costco

Customer service issue
Reported by GetHuman-mkukral
Oct 28th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1009 others
0 customers following this

Timeline

GetHuman-mkukral started working on this issue
Oct 28th, 2018 7:21pm

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