I placed an order on ***** for groceries which should have arrived yesterday. UPS has...

GetHuman-dexe's customer service issue with Costco from October 2018

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The issue in GetHuman-dexe's own words
I placed an order on ***** for groceries which should have arrived yesterday. UPS has no record of ever receiving the package so the customer service rep from Costco told me there was nothing that could be done. I want to know why I pay for a membership for a company that doesn't care why I get my order or not? Order * *********. I'm so mad because the representative basically told me oh well, there's nothing that can be done.
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Customer service issue
Reported by GetHuman-dexe
Oct 18th, 2018 - 3 mons ago
I have an issue with Costco too
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Seen by 2 customers so far
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GetHuman-dexe started working on this issue
Oct 18th, 2018 11:52pm