I placed an order on ***** for groceries which should have arrived yesterday. UPS has...

GetHuman-dexe's customer service issue with Costco from October 2018

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The issue in GetHuman-dexe's own words
I placed an order on ***** for groceries which should have arrived yesterday. UPS has no record of ever receiving the package so the customer service rep from Costco told me there was nothing that could be done. I want to know why I pay for a membership for a company that doesn't care why I get my order or not? Order * *********. I'm so mad because the representative basically told me oh well, there's nothing that can be done.
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Costco

Customer service issue
Reported by GetHuman-dexe
Oct 18th, 2018 - 25d ago
I have an issue with Costco too
Not resolved
Seen by 2 customers so far
Similar issue to 947 others
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Timeline
GetHuman-dexe started working on this issue
Oct 18th 11:52pm