Good day, I am a long standing consumer of Costco and their excellent products. I purc...

GetHuman-onthegri's customer service issue with Costco from September 2018

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The issue in GetHuman-onthegri's own words
Good day, I am a long standing consumer of Costco and their excellent products. I purchased a motion sensor trash can by EKO back in ****. About * months later while cleaning the top of can, I was slightly injured. I had to remove the top part of the garbage can and discard it because I have * young children, one with a mental disorder who is just tall enough to possibly become injured as well. This morning while looking for a replacement, I found that there was a recall of this product back in June ****. I am not looking for a law suit, just a replacement of my garbage can. I no longer have a receipt but I can provide a picture of my garbage can in which I believe Costco is the exclusive seller of this product.

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Costco

Customer service issue
Reported by GetHuman-onthegri
Sep 12th, 2018 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 715 others
0 customers following this
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Timeline

GetHuman-onthegri started working on this issue
Sep 12th, 2018 3:36pm
GetHuman-onthegri indicated the issue is not fixed yet.
Sep 13th, 2018 9:25pm
GetHuman-onthegri indicated the issue is not fixed yet.
Sep 13th, 2018 11:10pm
GetHuman-onthegri indicated the issue is not fixed yet.
Sep 16th, 2018 6:34am
GetHuman-onthegri indicated the issue is not fixed yet.
Sep 16th, 2018 6:44am
GetHuman-onthegri indicated the issue is not fixed yet.
Sep 17th, 2018 12:09pm