I just moved from USA to Canada but I can't change my mail address through the online C...

GetHuman1083011's customer service issue with Costco from September 2018

Help with my Costco issue
The issue in GetHuman1083011's own words
I just moved from USA to Canada but I can't change my mail address through the online Costco. It shows me error to enter the valid postal code but I did it. **I opened the Costco Canada not USA but it's not working. You can fix this problem.**My Costco Membership number is ************. I want to change my address from **** Glengyle dr. Vienna, VA *****, USA to * Redbud st. Markham, Ontario, L*E*C*, Canada. **After you change my information, you can text me to my new Canada phone number, which is ***-***-****.**Also I want to get reward to this new Canadian address. I want to know when can I get rewards in my case?
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Customer service issue
Reported by GetHuman1083011
Sep 2nd, 2018 - 5 mons ago
I have an issue with Costco too
Seen by 3 customers so far
Similar issue to 658 others
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Items needed
Order number
Billing address
Email address on the account
Name on the order
Membership number
GetHuman1083011 started working on this issue
Sep 2nd, 2018 9:51am
GetHuman1083011 indicated the issue is not fixed yet.
Sep 3rd, 2018 9:18am