Hi there, I received an offer in mail for a $** cash card if I renew membership online...

GetHuman-sruthipa's customer service issue with Costco from July 2018

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The issue in GetHuman-sruthipa's own words
Hi there, I received an offer in mail for a $** cash card if I renew membership online before July **. The letter mentioned and highlighted my spouse's membership number(************). He tried to renew it from his account but it says his account is not verified. **I went to costco now to verify membership but was able to do it for only mine (************). So I created an online account for me. Would I still be eligible for the $** offer if I do renew from my account?
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Customer service issue
Reported by GetHuman-sruthipa
Jul 30th, 2018 - 9 mons ago
I have an issue with Costco too
Not resolved
Seen by 2 customers so far
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Items needed
Order number
Billing address
Email address on the account
Name on the order
Membership number
GetHuman-sruthipa started working on this issue
Jul 30th, 2018 8:14pm