I purchased a set of * Michelin Pilot Sport A*S ** tires (item number *******) for my H...

GetHuman-rsinacol's customer service issue with Costco from May 2018

Help with my Costco issue
The issue in GetHuman-rsinacol's own words
I purchased a set of * Michelin Pilot Sport A*S ** tires (item number *******) for my Hyundai Veloster on ******* when the odometer was *****. The tires were purchased at the Fort Wayne, IN Costco. While driving to Sullivan, MO for a work assignment, two tires failed. The current odometer is ******.**I have ordered a new set of tires online and have them designated for delivery to the Manchester, MO Costco and will be scheduling installation on Wednesday, May *th.**My question is since these "failed" tires were still under warranty (**,*** miles** year), what kind of rebate or credit should I expect?
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Costco

Customer service issue
Reported by GetHuman-rsinacol
May 2nd, 2018 - a yr ago
I have an issue with Costco too
Not resolved
Seen by 5 customers so far
Similar issue to 2250 others
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Timeline
GetHuman-rsinacol started working on this issue
May 2nd, 2018 1:52pm
GetHuman-rsinacol indicated the issue is not fixed yet.
May 2nd, 2018 3:02pm
GetHuman-rsinacol indicated the issue is not fixed yet.
May 3rd, 2018 2:54pm
GetHuman-rsinacol indicated the issue is not fixed yet.
May 5th, 2018 2:56pm