Lumis Kriss Kross lamps

GetHuman-oldz's Complaint issue with Costco.com from March 2021

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The issue in GetHuman-oldz's own words
Turn it on. ... Hi, bought a set of * Lumis Kriss Kross lamps ****** from the Birmingham branch and find that one of the lamps is faulty whereby it doesn’t light up. It’s not the bulb and I’ve checked the fuse. We also notice the aluminium bars are badly bent. It was an off the shelf purchase as it was the last one so no box and they reduced it by a fiver. It is too far to take them back so would like a refund as a replacement is not possible as you’ve not got any left.*Merchant id ****************Tranquil I’d ************
What’s the point of returning a damaged lamp when you have no more to replace it.
Refund as a replacement is not available.
Spent thousands here and never had a problem.
Checked the bulb and the fuse.
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Costco.com

Lumis Kriss Kross touch lamps ******
Complaint issue
Reported by GetHuman-oldz
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 410 others
0 customers following this
Items needed
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Timeline

GetHuman-oldz started working on this issue
Mar 19th 12:26pm
GetHuman-oldz indicated the issue is not fixed yet.
Mar 19th 4:48pm
GetHuman-oldz indicated the issue is not fixed yet.
Mar 19th 4:53pm

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