The store in Brookhaven is very rude. I stopped to get a vanilla yogurt and needed to s...

GetHuman-rickszym's Complaint issue with from October 2019

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The issue in GetHuman-rickszym's own words
The store in Brookhaven is very rude. I stopped to get a vanilla yogurt and needed to stand in a long line because there was only one register open. After waiting five minutes I get to the front of the line and am informed the machine is broken. I inquired why they did not put up signage so customers would not waste time standing in line. The answer was sorry. I decided that your manager needed to be aware of the issue. I was told they were not there so I asked for a manager on duty. The clerk acted like she was doing me a favor and called someone after another five minute wait I decided to write this note as no one ever came. Very disappointed in this Costco’s customer service.

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Complaint issue
Reported by GetHuman-rickszym
Oct 1st, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 350 others
0 customers following this


GetHuman-rickszym started working on this issue
Oct 1st, 2019 10:02pm

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